IT Trainee Officer

Pro Info & Edu Consultant

Pro Info & Edu Consultant

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Summary

• Vacancy: 1
• Age: 20 to 28 years
• Location: Dhaka (Banani)
• Salary: Negotiable
• Experience: At least 1 year
• Published: 10 Nov 2024

Requirements

Education

• Bachelor of Business Administration (BBA)

Experience

• At least 1 year

Additional Requirements

• Age 20 to 28 years

• Ability to work under pressure.

• Females are encouraged to apply.

• Excellent interpersonal skills to work in a competitive environment.

• Willingness to take responsibilities as well as challenges with commitment and honesty.

• Candidate must be handy in terms of using computer.

Responsibilities & Context

Pro Info & Edu Consultant is one of the leading education consultancy firms based in Bangladesh and Australia since 2009. We have been serving our potential clients with student admission, visa processing as well as migration services (the would be one). We are about to recruit a reliable, professional, and IT trainee officer for our team. The ideal candidates are required to have enough exceptional communication and customer service skills to ensure our guests and clients have a positive experience.

• Regularly check the performance and uptime of company websites, ensuring smooth functionality and immediate reporting of issues to the IT team.

• Assist in diagnosing and resolving hardware-related problems, supporting end-users in resolving issues with desktops, laptops, printers, and other equipment.

• Monitor and support our Customer Relationship Management (CRM) system, ensuring data accuracy and assisting users with CRM-related inquiries.

• Basic understanding of IT concepts and troubleshooting techniques. – Familiarity with website operations and monitoring tools is a plus.

• Problem-solving mindset with excellent communication skills.

• Ability to work collaboratively in a team environment.

• A degree in Information Technology, Computer Science, or a related field is preferred but not mandatory.

• Ability to multitask and prioritize tasks in a fast paced environment.

• Strong organization and time management skills.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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