Jr. Executive/ Executive-Customer Service. (Garments Accessories)

A Reputed Garments Accessories Manufacturing Company

A Reputed Garments Accessories Manufacturing Company

 

A Reputed Garments Accessories Manufacturing Company

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Summary

  • Vacancy: 04
  • Age: 25 to 28 years
  • Location: Dhaka (Tejgaon)
  • Salary: Negotiable
  • Experience: 2 to 5 years
  • Published: 23 May 2024

 

Requirements

Education

  • Bachelor/Honors

Graduation/ Post Graduation in any discipline from reputed university (Management/Marketing in MBA will be an advantage).

Experience

  • 2 to 5 years
  • The applicants should have experience in the following business area(s):
    Garments Accessories

Additional Requirements

  • Age 25 to 28 years
  • Able to handle several numbers of orders / styles at a time independently.
  • Proven capability to understand different buyers’ requirements.
  • Should have good knowledge of products, sample, fabrics, accessories, trims, fashion trends etc.
  • Able to handle several numbers of orders / styles at a time independently.
  • Proven capability to understand different buyers spec & requirements.
  • Candidates must be smart, self motivated and dynamic.
  • Customer conveyance capacity, Strong interpersonal communication and leadership skill are must.
  • Excellent verbal and written communication skills in both English & Bangla.
  • The applicants having experience in the following area(s) are preferable: Customer Care, Corporate Marketing, Brand Planning and Business Development.
  • Ability to work independently with minimal supervision

Responsibilities & Context

  • The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories (Tag & Label especially).
  • Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
  • Ensure immediate and innovative responses to customer as well as provide a vision and a model for satisfying them.
  • Work towards developing service standards and strategies, which would be the company’s competitive advantage.
  • Ensure customers standard requirements in terms of delivery, samples and orders are duly recorded by the respective customer service or CPD staff and passed down to the respective departments.
  • Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
  • Build and sustain good working relationship with our customers through constant process of discussion and negotiation enabling the organization to establish a reliable, quality conscious, customer oriented vendor base.

Compensation & Other Benefits

  • Mobile bill, Provident fund, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Tejgaon)

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