Junior Network Engineer/Network Engineer, NOC

Agni Systems Limited

Agni Systems Limited

 

Agni Systems Limited

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Summary

  • Vacancy: 4
  • Age: 26 to 32 years
  • Location: Dhaka (GULSHAN 1)
  • Salary: Tk. 15000 – 25000 (Monthly)
  • Experience: 1 to 3 years
  • Published: 13 Mar 2025

 

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

CCNA, MTCNA,

Experience

  • 1 to 3 years
  • The applicants should have experience in the following business area(s):
    ISP
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 26 to 32 years
  • Candidate must be willing to work under pressure and roster duties.
  • Candidate should have good customer support knowledge.
  • Candidate should have good technical & networking knowledge.

Responsibilities & Context

  • Point of Contact (POC): Serve as the first point of contact for data clients, ensuring all client communication is logged, tracked, and followed up on in a timely manner.
  • Technical Support: Handle integration, provisioning, troubleshooting, and provide necessary technical support for data services and client networks.
  • Proactive Monitoring: Continuously monitor the BKB network and data services to identify and address any performance issues or anomalies.
  • Familiarity with Monitoring Tools: Familiar with tools such as Observium, Dude, Nagios, SolarWinds, Cacti, and others.
  • Data Service Knowledge: Demonstrate a good understanding of bank data connectivity and secure communication practices for financial networks.
  • Protocol and VPN Knowledge: Display proficiency in various network protocols (e.g., OSPF, BGP, EIGRP) and VPN technologies (e.g., IPSec, GRE, DMVPN, L2TP) to ensure efficient and secure communication across the network.
  • Reporting and Documentation: Prepare and maintain daily, weekly, and monthly reports on network performance, incidents, and results from proactive monitoring.
  • Technical Assistance to Sales Team: Provide technical expertise and assistance to the sales team as needed to support client acquisition and retention efforts.
  • SLA Management: Ensure strict adherence to Service Level Agreements (SLAs) and take necessary actions to maintain service quality in accordance with the agreed-upon terms .

Skills & Expertise

CCNA (Cisco Certified Network Associate)

Customer Support/ Client Service

Energetic and self-motivated

Honesty and Sincerity

MTCNA

Proactive and Positive attitude

Strong communication and presentation skills

Strong technical and business communication skills

Compensation & Other Benefits

  • Mobile bill, Profit share, Provident fund, Weekly 2 holidays
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2

Other benefits as per company policy.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (GULSHAN 1)

Job Highlights

Agni Systems Limited, a pioneering nationwide ISP in Bangladesh, is seeking a Junior Network Engineer/Network Engineer, NOC Department. Suppose you are a results-driven individual with technical expertise and develop skills.

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To apply for this job email your details to admin@chakricircular.com