Steadfast Courier
Steadfast Courier
Steadfast Courier
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Summary
- Vacancy: 5
- Age: 20 to 30 years
- Location: Dhaka, Dhaka (Dhanmondi)
- Salary: Tk. 12000 – 16000 (Monthly)
- Experience: At least 1 year
- Published: 15 May 2024
Requirements
Education
- Bachelor of Business Administration (BBA)
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
Logistic/Courier/Air Express Companies, Logistics Startup - Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 30 years
Responsibilities & Context
- Client Relationship Management: Nurture and strengthen relationships with key clients to ensure long-term satisfaction and loyalty. Act as the main point of contact between the client and the company, addressing inquiries and resolving issues promptly.
- Sales and Business Development: Meet and exceed sales targets by identifying upsell and cross-sell opportunities within existing accounts. Collaborate with the sales team to identify and pursue new business prospects within the key account segment.
- Strategic Planning: Develop and implement strategic account plans to achieve company goals and objectives. Analyze market trends, competitor activities, and customer behavior to identify growth opportunities.
- Customer Retention: Proactively assess, clarify, and validate customer needs on an ongoing basis. Implement retention strategies to minimize churn and maximize customer lifetime value.
- Contract Negotiation: Negotiate and renew contracts with key clients, ensuring favorable terms for both parties. Collaborate with legal and finance teams to finalize contractual agreements.
- Communication and Reporting: Provide regular updates to internal stakeholders on account status, sales activities, and potential risks. Prepare and present reports on key account performance to senior management.
- Collaboration: Work closely with cross-functional teams, including operations, logistics, and customer support, to ensure seamless service delivery. Collaborate with marketing to create targeted campaigns and promotions for key accounts.
Skills & Expertise
Communication
Computer skill
CRM Management
Customer Service and Teamwork. High energy
Customer Service Management
Excellent customer service skills
Logistics Management
Relationship Management
Sales & Marketing
Time Management
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka, Dhaka (Dhanmondi)
Job Highlights
– Achieve sales targets and ensure client satisfaction.
– Expand relationships with key clients.
– Identify new business opportunities.
– Collaborate with internal teams for client success.
– Competitive salary and career growth opportunities.