1000FIX Services Ltd.

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Summary

Education

Experience

3 to 5 years
The applicants should have experience in the following business area(s):
Telecommunication, Manufacturing (FMCG), IT Enabled Service, Direct Selling/Marketing Service Company, Electronic Equipment/Home Appliances, Group of Companies, Business-to-Business (B2B) Software and Services Startup

Additional Requirements

Proven track record of managing and growing corporate accounts.
Strong understanding of after-sales service processes, including repair and maintenance for IT products and home appliances.
Excellent negotiation, communication, and relationship-building skills.
Ability to work independently and collaboratively with internal teams.
Proficiency in CRM software and Microsoft Office Suite.

Act as the main point of contact for corporate clients, addressing their needs and ensuring excellent service delivery.
Develop and execute strategic account plans to meet sales targets and client satisfaction goals.
Understand client requirements and collaborate with internal teams to provide tailored after-sales solutions, including maintenance, repair, and service packages for IT products and home appliances.
Ensure high levels of client satisfaction and retention through regular communication, troubleshooting, and service optimization.
Monitor account performance, prepare detailed reports on account activity, and forecast revenue for the corporate sales department.
Handle contract renewals, pricing discussions, and agreements to ensure mutual benefit and long-term partnerships.
Stay updated on industry trends, competitor activities, and corporate client demands to inform strategy and service offerings.

T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Provident fund, Insurance
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com