Future Cloud Bangladesh Ltd.
Future Cloud Bangladesh Ltd.
Future Cloud Bangladesh Ltd.
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Summary
- Vacancy: 10
- Age: 22 to 35 years
- Location: Dhaka
- Salary: Tk. 30000 – 40000 (Monthly)
- Published: 12 Jun 2024
Requirements
Education
- Bachelor/Honors
Additional Requirements
- Age 22 to 35 years
Responsibilities & Context
Future Cloud Bangladesh Limited (FCBL) is a reputed multinational information technology company operating for more than 9 years. It has an amazing workplace at the heart of the town Banani. We are pleased to offer a full time job opportunity for potential candidates willing to work at night shift for the management trainee officer (MTO) position.
Job Responsibilities:
- Working closely with the executives, senior executives and managers to study and analyze potential lackings in efficiency.
- Serving North American clients/customers, maintaining great internal and external relations with the supervisors and different departments.
- Conducting and supervising telemarketing, CRM/ERP/Dialer systems, customer service and back office operations.
- Reviewing daily reports, appointments and other tasks assigned to staff members and ensuring quality of service.
- Taking over escalated cases, exiting phone, conference, email and chat discussion to bring success for the team.
- Researching data, finding patterns, identifying obstacles, preparing strategies, testing and implementing them.
- Leading the staff members with confidence, showing directions and boosting production efficiency.
- Communicating with the top management with the sense of priority and urgency, eliminating internal and external conflicts to ensure a solid team spirit towards success.
- Understanding the industry with respect, patience and enthusiasm. Implementing theoretical knowledge of management into practical based on the time, place and priority.
- Taking ideas from seniors in the industry, maintaining a great connection of academic knowledge, experience based knowledge and strategic implementation.
- Bringing innovation, taking calculated risks and making confident decisions in difficult situations.
Educational Requirements: Master of Business Administration (MBA) degree with at least 3.20 CGPA from any Bangladeshi UGC approved private or public university. MBA students with a 3.20 or above running CGPA are welcome as well.
Additional Requirements:
- Educational requirements may be relaxed in case of a foreign degree with work experience.
- MBA requirement may be relaxed in case of a BBA degree with 2+ years BPO/call center experience.
- MBA requirements may be relaxed in case of a bachelor’s degree in any other field with 1+ years of managerial experience.
- Age limit is 35 years.
- English medium background will get priority.
Compensation:
This will be a 3 months MTO probation program. Upon successful completion of the probation, the participants will be awarded with a completion certificate and might get a chance to join the company management.
During the 3 months MTO probation:
Monthly Basic Salary: 30,000 BDT
Monthly Bonus: 0 – 10,000 BDT (Based on performance)
After successful completion if selected for a management role:
Monthly Basic Salary: 40,000 BDT
Monthly Bonus: 0 – 15,000 BDT (Based on performance)
Other Benefits:
- On time salary
- Salary Review: Annually.
- Festival Bonus: 2.
- Yearly recreation based on performance.
- Yearly profit sharing bonus.
- Gratuity benefit.
- Unlimited NESCAFÉ.
- Yearly 10 paid holidays.
- Yearly 15 paid casual leaves.
- All employees get loan facility including probationary employees.
- Employees, their parents, spouses & children get 35% discount in Ibn Sina Hospital.
- T/A, Mobile bill, Tour allowance, Credit card.
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka