Manager

GenZ Travels

GenZ Travels

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Summary

• Vacancy: 1
• Age: 30 to 40 years
• Location: Dhaka
• Salary: Tk. 50000 – 60000 (Monthly)
• Experience: At least 10 years
• Published: 19 Mar 2025

Requirements

Education

• Bachelor of Business Administration (BBA)

Experience

• At least 10 years
• The applicants should have experience in the following business area(s):
  Govt./ Semi Govt./ Autonomous body, Airline, Travel Agent, GSA, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup, Airport Service

Additional Requirements

• Age 30 to 40 years

Experience

• Minimum 10 years of experience in Tours & Travel Industry
• The applicants should have experience in the following business area(s):Airline, Travel Agent, GSA (General Sales Agent ) Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup, Transport Startup and knowledge of travel software (GDS- Global Distribution System, CRM- Crew Resource Management, etc.)

Additional Requirements        

• Applicants must have 5 years of experience as a Travel Agency Manager. Those without relevant experience are kindly requested not to apply.
• Strong leadership, problem-solving, and communication skills. Ability to handle client queries and ensure seamless visa processing.
• Proficiency in Microsoft Office, CRM software, and digital marketing knowledge is a plus.
• Experience in tourist visa Processing
• Experience in visa Processing
• Experience in Student Visa Processing
• Experience in Air Ticketing
• Experience in organizing tour package (Local & International)

Responsibilities & Context

Responsibilities & Context

• Oversee daily operations and manage the travel team.
• Excellent knowledge about reservation, ticketing, tourism packages.
• Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
• Maintain relation / liaison with all air lines offices and air ticket agents.
• Strong problem-solving skills to handle complex or rejected cases effectively.
• Update information collected from airport for entrance and departure and related matters.
• Sell tickets and reservations, issuing and reissuing tickets.
• Processes cancellations and modifications of reservations. Achieve daily, monthly, and yearly sales target.
• Ensure the business growth through marketing, customer satisfaction, and customer retention.
• Regular follow-up with existing and potential clients.
• Build a strong relationship with the customer & Airlines.
• Market visit, client hunt, creating market opportunity.
• Develop plans for products and promotion and taking necessary action regarding integrated brand management.
• Self-motivated and goal-oriented, desire to deliver results.
• Ability to adapt and grow in a competitive environment.
• Ensure the business growth through marketing, customer satisfaction, and customer retention.
• Regular follow-up with existing and potential clients.
• Build a strong relationship with the customer & Airlines.
• Market visit, client hunt, creating market opportunity.
• Develop plans for products and promotion and taking necessary action regarding integrated brand management.
• Self-motivated and goal-oriented, desire to deliver results.
• Ability to adapt and grow in a competitive environment.
• Ensure the business growth through marketing, customer satisfaction, and customer retention.
• Finding new opportunities of sales and create new customers.
• Negotiate / Deal with customers objections or complaints and provide them proper solutions.
• Communicating with customers to answer questions about tickets, pricing or flight schedules.
• Contact customers to update them about product and promotions.
• Carry out competitive sales study, market survey and analyze business activities.
• Lead the planning and execution of integrated marketing campaigns.
• Provide regular reports to senior management on sales performance and market trends.
• Any other job assigned by the management.

Skills & Expertise

flight booking

GDS

GDS (GalileoTravelport

GDS (SABRE

GDS expert

GDS SYSTEM

Reserach

Reservation/ Ticketing

Sales & Marketing

Tourist visa processing

Compensation & Other Benefits

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

Friendly and supportive work environment.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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