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Manager – Accountability and Learning

International Rescue Committee (IRC)

International Rescue Committee (IRC)

 

International Rescue Committee (IRC)

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Summary

  • Vacancy: —
  • Location: Cox’s Bazar
  • Experience: At least 5 years
  • Published: 14 Jul 2024

 

Requirements

Education

Specific Educational Qualification

  • University degree (statistics, social science, development economics, or a related discipline)
  • Excellent database, data management and data analysis skills, with experience using at least two software applications such as Microsoft Excel, Access, SPSS, STATA, Epi-data, Epi-Info

Professional Degree/ Certification

  • Project Management and client engagement
  • Accountability towards affected Population
  • Monitoring and Evaluation Certification

Experience

  • At least 5 years
  • The applicants should have experience in the following business area(s):
    NGO

Additional Requirements

Experience

  • Minimum of 5 years experience developing and implementing knowledge management strategy, including design of CRM systems and tools, data analysis and reporting. Experience in MEAL with CRM implementation will be preferred
  • At least three years of experience working on large scale, complex, multi-sector programs in both emergency and/ fragile contexts and developing information management systems for a range of different donors

Competencies: Knowledge, Skills & Abilities

  • At least 5 years of experience with developing complaint/accountability frameworks/MEAL
  • Demonstrated understanding of knowledge management principles and capacity to deliver knowledge management and/or organizational learning activities Possesses Advanced Excel skills (e.g. pivot tables, advanced pull data formula, etc.)
  • Ability to compile and holistically analyze diverse datasets.
  • Experience in using Tableau or PowerBi.
  • Experience with mobile based applications such as CommCare and KOBO
  • Excellent written and oral presentation skills.
  • Strong commitment to IRC’s mission, purpose and values.
  • Demonstrated ability to train and build capacity of others
  • Comprehensive knowledge of humanitarian accountability principles and their translation into practice
  • Strong planning, organizational and interpersonal skills
  • Excellent analytical, presentation, and reporting skills

Language Preference

  • Ability to communicate, hosting meeting and presenting in English.
  • Ability to speak Chittagonian dialect is an asset

Responsibilities & Context

Country: Bangladesh

Department: Monitoring, Evaluation, Accountability & Learning (MEAL)

Contract length: Till 31st July 2025 (with possibility of extension subject to funding, program needs and performance of incumbent)

Work Location: IRC-Bangladesh, Cox’s Bazar Office

Reporting to: Head of MEAL and Program Quality

Expected Start Date: At Earliest

Purpose:

Under the supervision of the Head of MEAL, the Accountability and Learning Manager will develop, implement and strengthen the accountability and knowledge management systems for the IRC Bangladesh Country Program. Accountability and Learning Manager will also be responsible for ensuring fully embedded practical and effective mechanism for accountability to the affected people to ensure the beneficiary’s voice is heard, and the organization remains transparent to all the stakeholders. designing and implementing a country office knowledge management system that will ensure information necessary for future use is in place. This position will provide technical leadership and management oversight for all knowledge management activities. Accountability and Learning Manager will be responsible for knowledge management planning, content design and production, strategic dissemination, outreach, and targeted engagement. The Accountability and Learning Manager will provide guidance and support to the Sr. Accountability Office and work with the core program implementation team in establishing and maintaining both program and project knowledge management systems.

The position holder will work closely with Sr. MEAL Officers. Accountability and Learning Manager is responsible for building MEAL staff capacity through organizing trainings, mentoring and coaching. Together with the MEAL Coordinator, Accountability and Learning Manager technically supports IRC Bangladesh to meet standards set out in the Strategic Action Plan (SAP 2022-2024) and IRC’s global Monitoring, Evaluation, Accountability and Learning (MEAL) Handbook for improving monitoring practice and use of data for decision making within the organization.

Compensation & Other Benefits

Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)

Employment Status

Contractual

Job Location

Cox’s Bazar

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