Multimode Group
Multimode Group
Multimode Group
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Summary
- Vacancy: —
- Location: Dhaka
- Experience: 3 to 5 years
- Published: 25 Aug 2024
Requirements
Education
- BSc in Computer Science & Engineering, BSc in Information Technology
Experience
- 3 to 5 years
Additional Requirements
- The applicants should have experience in the following business area(s): Group of Companies, IT Support Services
- Understanding of different retail equipment as POS/PC, Weigh Scale, Dot Matrix/ LaserJet Printer, Network (LAN & WAN), Router, Switch maintenance and CCTV.
- Knowledge of MS XP/Vista Professional, MS Office, MS Outlook, POS installation, configuration and troubleshooting of retail functions.
- Good negotiation and interpersonal skills.
- Candidate with same field experience will be preferred.
Responsibilities & Context
Multimode Group is one of the leading Groups of the business houses in Bangladesh which operates in South Asia, South East Asia and Middle East. Multimode is a diversified organization in several industries such as manufacturing, information technology, agriculture, textile, trading and distribution, insurance, hospitality etc. We are looking for a dynamic, result oriented candidate for the following post for urgent recruitment for two Public limited companies and Private companies: –
- Job Location: Head Office, Dhaka
Job Responsibilities
- Provide effective support in order to ensure uninterrupted video conferencing.
- Deliver prompt response during Laptop/PC installation & troubleshooting.
- Carry out activities associated with required email & network configuration.
- Provide effective support to IT Users in RRIEL as and when required to ensure smooth internal IT system management.
- Ensure optimum level of user satisfaction in terms of internal service providing.
- Perform all day-to-day activities related to hardware etc.
- Install and configure computer hardware operating systems and applications.
- Sound knowledge on endpoint security solutions, Firewall, LAN MAN WAN with Copper & fiber, Switching, Data backup, Microsoft Cloud Solutions, Microsoft Azure , outlook, mail system, switch, router, Optical network, IT security, DNS & DHCP etc.
- Maintain LAN and internet connectivity products and their installation and configuration.
- Clear knowledge about TCP/IP, DNS, Windows OS.
- Security Management including managing VPNs and firewalls.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. As well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Conduct electrical safety checks on computer equipment.
- Establish accounts for new users and assist with password or login problems.
- Keeping track of technological advancements and trends in IT support.
- Ensure proper maintenance of POS/PC, Weigh Scale, Dot Matrix/ LAN LaserJet Printer, Network (LAN & WAN), Router, Switch etc.
- Installation, configuration and troubleshooting of MS XP/Vista Professional, MS Office, MS SQL server, MS Outlook and POS etc.
- Must have knowledge about CCTV system & Biometric Attendance Device (Fingerprint & Facial Scan) will get preference.
Employment Status
Full Time
Job Location
Dhaka