Manager/Asst. Manager – IT & Communication

Multimode Group

Multimode Group

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Summary

• Vacancy: —
• Location: Dhaka
• Experience: 3 to 5 years
• Published: 25 Aug 2024

Requirements

Education

• BSc in Computer Science & Engineering, BSc in Information Technology

Experience

• 3 to 5 years

Additional Requirements

• The applicants should have experience in the following business area(s): Group of Companies, IT Support Services
• Understanding of different retail equipment as POS/PC, Weigh Scale, Dot Matrix/ LaserJet Printer, Network (LAN & WAN), Router, Switch maintenance and CCTV.
• Knowledge of MS XP/Vista Professional, MS Office, MS Outlook, POS installation, configuration and troubleshooting of retail functions.
• Good negotiation and interpersonal skills.
• Candidate with same field experience will be preferred.

Responsibilities & Context

Multimode Group is one of the leading Groups of the business houses in Bangladesh which operates in South Asia, South East Asia and Middle East. Multimode is a diversified organization in several industries such as manufacturing, information technology, agriculture, textile, trading and distribution, insurance, hospitality etc. We are looking for a dynamic, result oriented candidate for the following post for urgent recruitment for two Public limited companies and Private companies: –

• Job Location: Head Office, Dhaka

Job Responsibilities

• Provide effective support in order to ensure uninterrupted video conferencing.
• Deliver prompt response during Laptop/PC installation & troubleshooting.
• Carry out activities associated with required email & network configuration.
• Provide effective support to IT Users in RRIEL as and when required to ensure smooth internal IT system management.
• Ensure optimum level of user satisfaction in terms of internal service providing.
• Perform all day-to-day activities related to hardware etc.
• Install and configure computer hardware operating systems and applications.
• Sound knowledge on endpoint security solutions, Firewall, LAN MAN WAN with Copper & fiber, Switching, Data backup, Microsoft Cloud Solutions, Microsoft Azure , outlook, mail system, switch, router, Optical network, IT security, DNS & DHCP etc.
• Maintain LAN and internet connectivity products and their installation and configuration.
• Clear knowledge about TCP/IP, DNS, Windows OS.
• Security Management including managing VPNs and firewalls.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. As well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Conduct electrical safety checks on computer equipment.
• Establish accounts for new users and assist with password or login problems.
• Keeping track of technological advancements and trends in IT support.
• Ensure proper maintenance of POS/PC, Weigh Scale, Dot Matrix/ LAN LaserJet Printer, Network (LAN & WAN), Router, Switch etc.
• Installation, configuration and troubleshooting of MS XP/Vista Professional, MS Office, MS SQL server, MS Outlook and POS etc.
• Must have knowledge about CCTV system & Biometric Attendance Device (Fingerprint & Facial Scan) will get preference.

Employment Status

Full Time

Job Location

Dhaka

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