Manager, IT, HCMP

BRAC.

BRAC.

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Summary

• Vacancy: —
• Location: Cox’s Bazar (Cox’s Bazar Sadar)
• Minimum Salary: Negotiable
• Experience: At least 5 years
• Published: 9 Jun 2024

Requirements

Education

Bachelor/ Masters in Computer Science and Engineering (CSE) from a reputed university in Bangladesh.

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  NGO, Development Agency

Additional Requirements

• Have acquaintance with people management
• Have knowledge on Budget Management
• Have knowledge on software development, system development
• Have knowledge on Computer software and hardware functions
• Have knowledge on MS applications
• Have IT skill
• Have Knowledge on server/ network troubleshooting

Responsibilities & Context

This position will be responsible for ensuring IT support to all staff of HCMP under the supervision of Head of Admin and Operations HCMP.

• Develop and oversee the annual IT budget, optimizing resource allocation for peak project execution and cost-effectiveness
• Provide expert guidance and establish quality measures for timely and responsive IT support to all staff
• Formulate and implement effective strategies and guidelines for the smooth and efficient functioning of the HCMP IT department
• Ensure comprehensive data and device security across network platforms through proactive security measures and ongoing vigilance
• Contribute to and support the creation of accurate and detailed Software Requirement Specifications (SRS) based on user needs
• Maintain open and efficient communication with all sectors and units to ensure timely responses to IT support requests
• Submit timely management reports providing insightful observations on overall IT support performance and comprehensive IT asset tracking
• Implement and monitor control mechanisms for optimal performance and efficiency of computer systems and network infrastructure
• Develop and maintain a robust asset tracking system encompassing all IT assets within HCMP
• Foster the continuous capacity building of IT staff, ensuring user-friendly IT services and expertise
• Craft clear, concise, and comprehensive IT policies and procedures to ensure operational efficiency and regulatory compliance
• Implement and maintain meticulous control over the inventory of all hardware products and software licenses
• Stay informed about the latest technological advancements and cybersecurity risks, providing strategic guidance on potential adoption and mitigation strategies
• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Compensation & Other Benefits

• Mobile bill, Weekly 2 holidays
• Festival Bonus: 2

• Health & Life Insurance
• Health & Wellness Facility
• Paternity/ Maternity leave and
• Others as per Organisation policy

Workplace

Work at office

Employment Status

Contractual

Job Location

Cox’s Bazar (Cox’s Bazar Sadar)

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