Manager Operations

Express One

Express One

Express One

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Summary

  • Vacancy: 3
  • Age: 30 to 40 years
  • Location: Chattogram
  • Minimum Salary: Tk. 30000 (Monthly)
  • Experience: At least 3 years
  • Published: 1 Oct 2024

Requirements

Education

  • Bachelor/Honors degree (completed) in any relevant field.

Experience

  • At least 3 years

Additional Requirements

  • Age 30 to 40 years
  • Minimum 3 years of work experience in operations within a renowned courier services company.
  • The applicants should have experience in the following business area(s): Transportation, Inventory/Warehouse, Supply Chain, Logistics Startup, Delivery Service Startup.
  • Strong leadership and organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent communication and problem-solving abilities.
  • Proficiency in operational software and logistics management tools.

Responsibilities & Context

Job Description:

Express One Ltd., a leading courier service company, is seeking an experienced Manager of Operations to oversee our Chittagong branch’s day-to-day operations. The ideal candidate will be responsible for managing all aspects of our delivery and logistics operations, ensuring efficiency, and maintaining the highest standards of customer service.

Responsibilities:

  • Oversee and manage daily operations to ensure timely and efficient delivery, Return & Pick of parcels of the Chittagong branch

  • Monitor delivery performance and address any issues to ensure customer satisfaction.

  • Creating daily operational reports for management.

  • Monitoring the performance based on assigned task for employees.

  • Conduct training and performance evaluations for riders.

  • Manage a team of delivery personnel and support staff.

  • Address any issues related to rider performance, conduct, or equipment.

  • Coordinate with the central office to align hub activities with company goals.

  • Oversee the cash flow process related to deliveries.

  • Ensure accurate and timely transfer of cash receipts to the accounts department.

  • Lead and motivate the hub team to achieve operational excellence.

  • Maintaining Standard Operating Procedure.

  • Organize and supervise duty roaster.

  • Ensure compliance with sanitation and safety regulations.

  • Train new and current employees on proper customer service practices.

  • Implement policies and protocols to maintain smooth operations.

Compensation & Other Benefits

    • Salary negotiable based on experience.

    • Mobile Bill

    • Salary Review: Yearly

    • Festival Bonus: 2

    Employment Status

    Full Time

    Gender

    Only Male

    Job Location

    Chattogram

    Source link

    To apply for this job email your details to admin@chakricircular.com