Manager, Operations

Gulshan Club Limited

Gulshan Club Limited

 

Gulshan Club Limited

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Summary

  • Vacancy: 1
  • Age: at least 35 years
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 5 years
  • Published: 26 Nov 2024

 

Requirements

Education

  • Honors/Masters in hospitality management, business administration, or any related field.

Experience

  • At least 5 years
  • The applicants should have experience in the following business area(s):
    Club

Additional Requirements

  • Age at least 35 years
  • Retired Defence Personnel are highly encouraged to apply.
  • Excellent organizational and time management skills.
  • Knowledge of safety practices and regulations.
  • Typing skills in both English and Bengali
  • Understanding of budgeting and performance management.
  • Planning and leadership abilities.
  • Strong attention to detail and a commitment to quality Computer skill.
  • Sound communication and interpersonal skills.
  • Candidate must possess high interpersonal, management skills and ability to make quick decisions.
  • Candidates should have good communication skill in English.

Responsibilities & Context

Job Summary:

The Manager, Operations is responsible for the day-to-day operations of the club, ensuring smooth functioning the club facilities. This role involves overseeing all the departments, including the residence, security, restaurant & café, banquet halls, stores to maintain high standards of service and facility upkeep.

Responsibilities:

  • Supervise the club’s daily security arrangements, ensure they are adequate, and prepare detailed reports for submission to the Club Office.
  • Conduct daily inspections of all operational departments, including but not limited to: Restaurant, Café & Bakery, Swimming Pool, Gymnasium, Badminton, Squash, Tennis Courts, Physiotherapy, Bar, Tavern, Beauty Parlour, Barbershop, The Residence, Rest House, Banquet Halls, and ongoing renovation/maintenance projects. Submit a comprehensive progress report in writing to the Club Secretary.
  • Ensure the cleanliness and upkeep of the entire club premises, including old and new buildings, basements, staircases, elevators, lawns, driveways, boundary walls, and surrounding areas. Oversee on-call housekeeping for lobby and office spaces, pest control measures, fire safety protocols, and submit written report to the Club Secretary.
  • Monitor the appearance, punctuality, and overall discipline of club employees. Address staff grievances, ensure compliance with dress codes, and prepare reports for the Club Secretary.
  • Attend meetings of various committees as directed, take notes, prepare minutes, and obtain necessary approvals from the Club Secretary.
  • Supervise and monitor club events and programs, ensuring all arrangements are in place and providing regular updates to the Club Secretary.
  • Oversee staff health and hygiene, particularly in the staff mess and among those handling food and beverages. Ensure regular medical check-ups for chefs, cooks, and relevant personnel, and maintain proper records.
  • Collect daily reports from the central and F&B stores. Inspect the quality of incoming perishable items, verify quantities against memos/challans, and provide updates to the Club Secretary.
  • Assist the Club President with secretarial tasks and support during social commitments or engagements, as required.
  • Undertake any additional responsibilities or tasks assigned by the Club Secretariat to ensure smooth operations.

Compensation & Other Benefits

  • Lunch Facilities: Fully Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 02
  • Duty Uniform
  • Others as per Club policy

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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