Oxfam

Oxfam

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Summary

Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have experience managing a team to deliver globally distributed IT services in sometimes challenging environments?
Can you manage budgets and capacity; influencing senior stakeholders to make decisions essential for service operations?
Can you solve complex problems and prioritise workflow to meet tight deadlines?
If the answer is yes, then we would like to hear from you.

Location: Bangladesh, Nepal and the Philippines (hybrid working possible with base of operations within country head office).
Job type: Fixed Term, Contractual.

The role:

Oxfam GB is looking for an experienced Service Operations Manager within our Asia region to plan and manage information technology (IT) activities. This involves leading a regional service desk and matrix management of IT staff across the region.
The role is heavily involved in stakeholder relationships, with a goal to exceed customer expectations and meet defined service level agreements (SLAs). The team is also part of a global service delivery, maintaining “follow the sun” IT support for colleagues in the Africa, MENA and the UK.
The role can be based in any country within the Asia region where Oxfam GB has a presence and can host staff in the following locations: Bangladesh, Nepal, and the Philippines.

View Detail: https://hotjobs.bdjobs.com/jobs/oxfam/oxfam1065.htm

As per Oxfam National C1 pay band, starting annual salary for this role is BDT 2,918,255.00 (13 months) with other benefits e.g., medical for self, spouse and children, contributory provident fund, gratuity, leave, life insurance, mobile allowance, and other admissible benefits as per the organizational policy. For highly competent & experienced candidates the salary can be negotiable.

Full Time, Contractual

Bangladesh, Nepal, Philippines

To apply for this job email your details to admin@chakricircular.com