Narayanpur Bazar Online

Summary

Education

Bachelor’s degree in Business, Marketing, E-Commerce, or a related field (MBA preferred).

Additional Requirements

Strong leadership skills with experience managing cross-functional teams.
Proven ability to drive growth through data-driven decision-making and innovative strategies.
In-depth knowledge of digital marketing, customer acquisition, and retention strategies.
Familiarity with e-commerce platforms (Shopify, Magento, Woo Commerce, etc.) and analytics tools (Google Analytics, etc.).
Strong problem-solving abilities and a proactive, hands-on approach to tasks.
Excellent communication and interpersonal skills.
Experience with scaling e-commerce startups.
Familiarity with international shipping, inventory management, and supply chain logistics.
Knowledge of design or UX principles for improving the customer journey.

Operational Management:

Oversee daily operations to ensure smooth workflow across departments (sales, marketing, customer service, logistics).
Assist in setting and executing the overall business strategy and key operational goals.
Streamline processes for efficiency, reduce bottlenecks, and improve productivity.

Team Leadership & Collaboration:

Lead and manage cross-functional teams, ensuring alignment with business objectives.
Foster a collaborative and results-driven team culture, promoting innovation and accountability.
Assist in recruiting, training, and mentoring team members to support business growth.

Strategic Planning & Execution:

Work closely with the founders and senior management to define long-term goals and strategies for scaling the e-commerce platform.
Analyze market trends, competitor activity, and customer behavior to identify new growth opportunities.
Develop and implement strategies to improve conversion rates, customer retention, and overall sales performance.

Marketing & Brand Development:

Collaborate with the marketing team to define and execute digital marketing strategies (SEO, SEM, social media, email campaigns) that drive traffic and revenue.
Work on brand positioning and identify ways to increase brand visibility and loyalty.
Track marketing KPIs and ROI, adjusting strategies to ensure optimal performance.

Customer Experience Management:

Ensure a seamless, positive experience for customers from discovery through post-purchase.
Develop and implement customer service protocols to enhance satisfaction and retention.
Address customer feedback and complaints, taking actionable steps to resolve issues quickly.

Financial Oversight:

Technology and Platform Optimization:

Work with the tech team to ensure the e-commerce platform is scalable, secure, and user-friendly.
Identify and implement new tools and technologies to improve operational efficiency and customer experience.
Monitor the performance of the e-commerce website and recommend improvements.

Excel

Internet Browsing

Work at office

Internship

Only Male

Chandpur

To apply for this job email your details to admin@chakricircular.com