Marketing Specialist

Bismillah Visa Solutions

Bismillah Visa Solutions

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Summary

• Vacancy: 5
• Age: at least 22 years
• Location: Dhaka (Banani)
• Salary: Negotiable
• Experience: 1 to 5 years
• Published: 28 Aug 2024

Requirements

Education

• Bachelor/Honors

Experience

• 1 to 5 years
• The applicants should have experience in the following business area(s):
  Travel Agent, Direct Selling/Marketing Service Company, Tour Operator, Immigration/Visa Processing, Call Center

Additional Requirements

• Age at least 22 years

Responsibilities & Context

• Handle a large volume of inbound and outbound calls in a timely manner

• Follow communication scripts and use knowledge of the company’s services to go off-script when necessary

• Identify customer needs, research issues, resolve complaints, and provide solutions
• Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
• Create and maintain record of daily problems and remedial actions taken, using call-center database

Skills & Expertise

Call Center

Direct marketinng

Overseas manpower

Personal selling

Recruiting Industry

Tour and Travel Agency

Travel Agency

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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