MIS, Documentation & Reporting Officer

Requirements

Experience

3 to 5 years
The applicants should have experience in the following business area(s): NGO

Additional Requirements

Age At least 28 years
Leadership and team management.
Planning and organizing.
Analytical and problem-solving skills.
Communication and coordination.
Report writing and documentation.
Decision-making and accountability.
Stakeholder relationship management.
Ability to work under pressure in humanitarian contexts.
Commitment to safeguarding, PSEAH, diversity, inclusion, and humanitarian principles.

Responsibilities & Context

Develop, implement, and maintain the project’s Management Information System (MIS) to support effective project planning, implementation, monitoring, and reporting.
Establish and maintain an effective project-level information management system, including databases, electronic filing systems, and data repositories.
Develop and maintain beneficiary databases, activity tracking systems, service mapping, contact lists, and other project information management tools.
Collect, compile, verify, analyze, and manage project data from field teams, ensuring accuracy, completeness, consistency, timeliness, and confidentiality.
Ensure the secure storage, regular backup, and protection of project data to prevent data loss and unauthorized access.
Develop and maintain reporting formats, dashboards, data visualization tools, and other MIS products to support evidence-based decision-making.
Analyze project performance data and generate management information to monitor progress against project indicators, outputs, outcomes, and targets.
Support the implementation and regular updating of the project’s Results-Based Monitoring Framework, MEAL Plan, Annual Operational Plan (AOP), monitoring calendar, and field monitoring plan.
Support the design and implementation of monitoring, evaluation, assessments, surveys, data quality assessments (DQAs), and learning activities.
Prepare daily, weekly, monthly, quarterly, annual, and final project reports, including quantitative and qualitative analyses, in accordance with organizational and donor requirements.
Support the preparation and submission of donor reports, information requests, presentations, infographics, and other reporting products.
Prepare case studies, success stories, factsheets, lessons learned, and other knowledge management products to document project achievements and best practices.
Maintain complete, accurate, and well-organized project documentation, records, meeting minutes, correspondence, and electronic filing systems.
Prepare and circulate minutes of coordination meetings, technical meetings, and project review meetings, and follow up on agreed action points.
Maintain and regularly update camp-level information, including service mapping, 4W information, stakeholder contact lists, and other information management products.
Share project information, reports, and data with the Project Manager, consortium partners, relevant government authorities, WASH Sector partners, and other stakeholders in accordance with approved information-sharing protocols.
Coordinate with technical, engineering, programme, and support teams to ensure timely data collection, reporting, and documentation.
Support the Community Feedback and Response Mechanism (CFRM) by maintaining feedback records, analyzing trends, and generating reports to improve project performance.
Conduct routine data quality checks and recommend corrective actions to improve data accuracy, reliability, and reporting quality.
Build the capacity of project staff on MIS, MEAL systems, standardized monitoring tools, data quality standards, reporting requirements, and information management procedures.
Support donor monitoring visits, evaluations, audits, assessments, and learning events by providing accurate documentation and information.
Ensure compliance with organizational policies, donor requirements, data protection principles, and information management standards.
Promote accountability, transparency, learning, and continuous improvement through effective information management and reporting.

Safeguarding and PSEAH

Ensure the safety, dignity, and well-being of staff, contractors, volunteers, and community members by preventing abuse, neglect, harassment, exploitation, and discrimination.
Promote and comply with organizational Safeguarding, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), Child Protection, and Code of Conduct policies.
Identify and mitigate safeguarding risks associated with engineering activities and construction sites.
Ensure all safeguarding concerns and reportable incidents are immediately reported through approved organizational reporting mechanisms while maintaining confidentiality and a survivor-centred approach.
Skills & Expertise
Communication and interpersonal skill
Stakeholder Management
Strong Management and Leadership
Strong self-motivation and drive
Time Management and Prioritization

Other Relevant Skills

Stakeholder Management
Monitoring
Team management
Documentation
Planning

Compensation & Other Benefits

Weekly 2 holidays,Mobile bill

Workplace

Work at office

Employment Status

Full Time

Job Location

Cox`s Bazar (Ukhia)