Officer – Customer Service (Contractual)

VFS Bangladesh Pvt Ltd

Requirements

Education

  • Bachelor of Business Administration (BBA)
  • Master of Business Administration (MBA)

Additional Requirements

  • Age 22 to 32 years
  • Freshers are also encouraged to apply.
  • Fluent in English & and basic IT Skills ( MS Word, Excel, Outlook, PowerPoint)
  • Everyone is encouraged to apply including physically challenged.
  • Male and Female both can apply

Responsibilities & Context

We are seeking a dynamic and energetic officer purely for a 6-month contractual position, with the potential to transition to a permanent role based on performance during the contract period and subject to availability of vacancies for a permanent role.

  • Handle customer/applicant queries personally or via email, telephone.
  • Record & maintain all application data.
  • Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of document delivery to client.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
  • Ensure proper positioning of Value-Added Services and achieve sales target.
  • Encourage applicants to provide feedback on services provided and their overall experience in the office.
  • Ensure that the entire process is completed within the mandated Turn Around Time.
  • Adhere to the environment health and safety policy/objectives and guidelines of the organization.
  • Ensure error free data entry, bar code generation, reporting & inventory management.

To apply for this job email your details to apply@chakricircular.com