Officer/ Senior Officer

JAAGO Foundation

JAAGO Foundation

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Summary

• Vacancy: 02
• Age: at least 26 years
• Location: Dhaka
• Salary: Tk. 25000 – 30000 (Monthly)
• Experience: 2 to 4 years
• Published: 27 Jun 2024

Requirements

Education

• Bachelor/Honors

Experience

• 2 to 4 years

Additional Requirements

• Age at least 26 years

• A track record of 2-3 years in customer management or client service roles is preferred.
• Demonstrated Dedication and Zeal: Exhibit a strong commitment and passion for the organization’s mission and objectives.
• Effective Communication Skills: Possess proficient written and verbal communication abilities to create clear and impactful messages when interacting with sponsors and team members.
• Proficiency in English: Professionalism and proficiency in English are essential when communicating with sponsors who are foreigners and foreign residents.
• Versatility and Teamwork: Capable of working both independently and collaboratively within a team, with a keen eye for detail, excellent organizational skills, and a results-driven, goal-oriented mindset. Show a high degree of initiative and problem-solving capabilities.
• Database Management Expertise: Prior experience in database management and familiarity with Customer Relationship Management (CRM) databases are necessary.
• Proficiency in MS Office: Exhibit a strong command of MS Office applications, particularly Microsoft Word, Excel, PowerPoint, etc.
• Empathetic and Attuned: Display empathy, active listening skills, adaptability, and a positive attitude towards the organization’s mission, fostering and nurturing strong relationships.
• Self-motivated and Dynamic: Be a self-motivated, energetic individual with a dynamic personality, capable of performing tasks effectively and efficiently, even under pressure.
• Timely Task Completion: Show an ability to complete all assignments in a timely and effective manner.
• Proactive Problem Solver: Proactively identify and address challenges, offering innovative solutions to contribute to the organization’s success.

Responsibilities & Context

• Act as the primary liaison for sponsors and partners, nurturing strong relationships through regular
• communication.
• Keep sponsors informed about the progress and well-being of the children under their support.
• Collaborate with the program team to ensure updates about the children are timely and accurate.
• Develop and execute strategies to achieve fundraising goals.
• Attend events and engage with sponsors to enhance their connection with the organization.
• Provide regular progress reports to the reporting manager regarding fundraising and sponsor
• engagement.
• Maintain an accurate and up-to-date sponsor database.
• Contribute to the organization’s broader fundraising strategy by offering insights and feedback based on
• sponsor feedback and industry trends.
• Identify potential opportunities and communicate them to the appropriate team members for follow-up.
• Address sponsor concerns and resolve issues promptly and effectively.
• Conduct sponsor satisfaction surveys and recommend improvements to enhance client satisfaction.
• Ensure professionalism and proficiency in English while communicating with sponsors who are foreigners and foreign residents.

Compensation & Other Benefits

• Weekly 2 holidays, Provident fund, Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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