Agora Limited

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Summary

Education

Experience

3 to 4 years
The applicants should have experience in the following business area(s):
Group of Companies

Windows SQL Server, Office 365, excellent knowledge on Excel.
Ensure proper maintenance of Server, Data Analysis,Deep knowledge on Network (LAN & WAN), Router, Switch etc.Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.
Detection, removal and prevention from all Virus threat for all client systems.
Maintain current and accurate inventory of hardware, software and other IT related resources.
Monitoring data connectivity and Internet services.
Logging the complaint and issuing the complaint ticket number.
Preparation of complaint report and updating the status of the complaint and save the entire record of activities from logging to closure
Guiding the end-users to resolve the problem from the known error database.
Prepare weekly report on IT system related incident
Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.
Ensure after-sales service of the equipment by the vendors as per agreement.
Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.

Weekly 2 holidays, Provident fund, Profit share, Medical allowance, Gratuity, Insurance
Salary Review: Yearly

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com