Officer, Transaction Banking

BRAC Bank PLC

BRAC Bank PLC

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Summary

• Vacancy: —
• Location: Anywhere in Bangladesh
• Salary: Negotiable
• Experience: 1 to 2 years
• Published: 13 Nov 2024

Requirements

Education

Masters/bachelor’s degree in business from a reputed UGC approved university with a satisfactory academic track record

Experience

• 1 to 2 years

Additional Requirements

• Minimum 1-2 years of experience in a similar field in a reputed bank or, brokerage house or, merchant bank will be given preference

• Adequate knowledge of relevant rules, regulations, and guidelines

• Strong interpersonal communication skills to maintain a professional relationship with internal and external customers

• Proficient in MS Word, Excel and PowerPoint

• Coordinating between department and various business units of the organization

• Strong verbal and written communications skills specially in English

• Fluency in multiple languages

• Knowledge of BEZA’s services and regulations

• Proficient in customer-centricity, self-propelled, and capable of meeting deadlines.

Responsibilities & Context

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Corporate and Institutional Banking Division:

KEY RESPONSIBILITIES:

• The Front Desk Officer is the first point of contact for investors to BEZA One-Stop Service. Individual is responsible for providing excellent customer service, ensuring a welcoming and efficient environment, and assisting with administrative tasks.
• Represent BRAC Bank as a dedicated ambassador, fostering strong relationships and effectively communicating the bank’s values, vision, and strategic initiatives to investors
• Proactively engage with investors to build trust and confidence in BRAC Bank’s mission and financial performance
• Address client inquiries and concerns with promptness and precision, delivering accurate information and guidance to facilitate a seamless experience
• Distribute essential banking information and forms to clients, ensuring they are fully equipped with the necessary materials for a smooth business registration process
• Accurately record client information in the BRAC Bank system, upholding the highest standards of data integrity and confidentiality
• Consistently exceed client expectations by delivering exemplary customer service and promptly resolving any issues that arise
• Ensure full compliance with all BRAC Bank policies, as well as adherence to applicable banking regulations and regulatory requirements

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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