Online Support & Social Media Page Handler

Maxs Shoppers

Requirements

Education

  • HSC

Experience

    • At least 1 year
  • The applicants should have experience in the following business area(s): Cosmetics/Toiletries/Personal Care, E-commerce

Additional Requirements

  • Age 18 to 30 years

Responsibilities & Context

  • Manage and handle company social media pages (Facebook, Instagram, TikTok, etc.)
  • Respond to customer queries through social media, website chat, and email in a professional and timely manner
  • Post regular engaging content, product updates, and promotional campaigns across platforms
  • Monitor comments, messages, and feedback to ensure excellent customer service
  • Coordinate with the marketing team to develop social media strategies and campaigns
  • Prepare reports on social media growth, engagement, and customer support performance
  • Assist in online sales support and guide customers regarding product inquiries, order process, and delivery status
  • Maintain positive brand image and ensure high customer satisfaction

Skills & Expertise


Compensation & Other Benefits

  • Salary Review: Yearly
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
  • Performance bonus

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Uttara Sector 6)

Company Information

Maxs Shoppers

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Address:

House 27, First Floor, Isha Khan Avenue, Sector 06, Uttara, Dhaka 1230

Business:

Maxsshoppers.com is a leading shopping destination for online user across the country. You can benefit various kinds of products like fashion accessories, apparel & footwear, bags & leather goods, beauty products, Electronics as well as books from our online store.
Maxsshoppers.com features a wide range of product and services from national, international and regional brands. The website offers some of the best prices and completely hassle free shopping experience in Bangladesh.