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Summary
- Vacancy: 1
- Location: Dhaka (Mohammadpur)
- Maximum Salary: Negotiable
- Experience: 4 to 5 years
- Published: 9 Dec 2024
Requirements
Education
- Bachelor/Honors
Experience
- 4 to 5 years
- The applicants should have experience in the following business area(s):
Chain shop, Online Retail Startup
Responsibilities & Context
Responsibilities:
- Ensure the timely and accurate delivery of products to customers, achieving a 100% delivery success rate.
- Coordinate with delivery teams.
- Monitor and report on delivery performance metrics, including delivery times, accuracy, and customer satisfaction.
- Develop and implement strategies to eliminate delays and mitigate issues affecting deliveries.
- Oversee the end-to-end return process, ensuring returns are handled in accordance with company policy.
- Collaborate with customer service teams to resolve return-related issues and ensure customer satisfaction.
- Manage reverse logistics to ensure cost-effective and timely processing of returned items. Identify, investigate, and resolve issues related to product damages during transit. Implement corrective actions and collaborate with warehouse teams to minimize product damage.
- Maintain accurate records of damages and initiate claims with relevant carriers or suppliers when necessary.
- Monitor product condition during packaging and shipping to prevent damage.
- Identify, investigate, and resolve issues related to product damages during transit.
- Ensure all riders maintain a “No Cash in Hand” policy, adhering to CRM protocols.
Skills & Expertise
Sales & Marketing
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Mohammadpur)
To apply for this job email your details to admin@chakricircular.com