Operation Manager

Laguna Beach Hotel and Resort

Laguna Beach Hotel and Resort

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Summary

• Vacancy: 3
• Age: 25 to 45 years
• Location: Cox’s Bazar (Cox’s Bazar Sadar)
• Salary: Negotiable
• Experience: At least 4 years
• Published: 15 Apr 2025

Requirements

Education

• Bachelor of Business Administration (BBA), Master of Business Administration (MBA) in Hospitality Management, Bachelor of Commerce (BCom)

Preferred Fields:

• Hospitality Management / Hotel Management
• Business Administration
• Tourism Management
• Business Management

• Event Management

Master’s Degree (Preferred/Advantageous for Senior Roles)Relevant Fields:

• MBA (Master of Business Administration) – especially with a focus on hospitality or operations
• Master in Hospitality Management
• MSc in International Business or Tourism

Experience

• At least 4 years
• The applicants should have experience in the following business area(s):
  Hotel

Additional Requirements

• Age 25 to 45 years

Responsibilities & Context

🌟 Core Operational Responsibilities

• Oversee daily operations of all hotel departments (front office, housekeeping, F&B, maintenance, etc.)
• Ensure smooth coordination between departments for optimal guest service
• Monitor and evaluate service standards, implement improvements where necessary
• Enforce hotel policies, procedures, and standards

📊 Financial & Budgeting

• Assist with budget planning and cost control measures
• Monitor departmental expenditures and revenues
• Analyze operational performance to identify efficiency opportunities

🧑‍🤝‍🧑 Guest Experience

• Handle guest complaints and feedback with professionalism
• Ensure high levels of guest satisfaction and personalized service
• Monitor online reviews and maintain the hotel’s reputation

👨‍👩‍👧‍👦 Team Leadership & HR

• Supervise, train, and evaluate team members across departments
• Support recruitment, onboarding, and staff development
• Foster a positive work environment and team culture

🧼 Health, Safety & Maintenance

• Ensure the hotel complies with all health, safety, and hygiene standards
• Oversee the maintenance of facilities, buildings, and equipment
• Liaise with vendors and service providers when needed

📈 Strategic & Business Development

• Collaborate with sales and marketing to support occupancy and revenue targets
• Implement strategies to improve operational efficiency and guest loyalty
• Stay updated on industry trends and competitive landscape

Skills & Expertise

Hotel and Hospitality Management

Hotel housekeeping

HR Operations

Operational Management

Compensation & Other Benefits

• Mobile bill, Performance bonus
• Salary Review: Yearly
• Lunch Facilities: Full Subsidize
• Festival Bonus: 1

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Cox’s Bazar (Cox’s Bazar Sadar)

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