Include Work
Requirements
Education
- Masters
- Bachelor/Honors
- Public University Preferred.
Experience
- At least 4 years
- The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm
Additional Requirements
- Age At least 33 years
- Good at English.
- Willing to pursue long-term career growth.
- Previous Experience with a start-up company preferred.
- In your whole career, Previous experience with HR & Admin is preferable.
- Strong leadership, decision-making, and team management abilities.
- Ability to work under pressure, manage multiple priorities, and drive continuous improvement.
Responsibilities & Context
- Manage and coordinate all operational activities to ensure smooth and efficient business processes across departments, as well as Cross-Border Operations.
- Analyze existing workflows, identify inefficiencies, and implement strategies to optimize productivity and reduce costs.
- Collaborate with senior management to develop and execute operational strategies aligned with Include Work’s mission and objectives.
- Negotiate and maintain relationships with vendors, service providers, and partners to support business needs.
- Oversee the implementation and maintenance of operational systems, tools, and technologies that support workflow efficiency.
- Prepare regular reports for leadership, providing insights on operational performance, challenges, and recommendations for improvement.
- Identify potential risks within operations and implement proactive solutions to mitigate them.
- Lead the hiring process for operational and administrative roles, including job postings, interviews, onboarding, final payment etc.
- Handle day-to-day administrative tasks, including documentation, office management, procurement, and record keeping.
- Identify operational challenges and develop proactive solutions to minimize risks and disruptions.
- Provide regular updates and detailed reports to the Managing Director regarding operational performance, challenges, and progress on key initiatives.
- Work closely with the MD and Accountant to support employee relations, resolve issues, and promote a productive work environment.
Compensation & Other Benefits
- Salary Review: Yearly
Snacks
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Mohammadpur)
Company Information
Include Work
Address:
House: 2, Road: 7, Kaderabad Housing, Mohammadpur, Dhaka-1207
Website:
Business:
Outsourcing / Freelancing