Operations Manager

Lakeshore Hotel And Apartments

Lakeshore Hotel And Apartments

 

Lakeshore Hotel And Apartments

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Summary

  • Vacancy: 1
  • Age: 40 to 50 years
  • Location: Dhaka (GULSHAN 1)
  • Salary: Negotiable
  • Experience: 8 to 14 years
  • Published: 29 May 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA)

Experience

  • 8 to 14 years
  • The applicants should have experience in the following business area(s):
    Hotel

Additional Requirements

  • Age 40 to 50 years

Responsibilities & Context

  • Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests
  • Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations
  • Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems
  • Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department
  • Inspect hotel stores to check available stock and determine the need for stocking§ Liaise with the sales and marketing staff to develop and implement strategies for growing the business
  • Schedule work shifts and tasks to hotel staff according to their specialty
  • Inspecting all departments for SOP implementation
  •  Contact clients to schedule and plan the details of an event or conference
  • Set and adjust the rates for different services according to their quality level
  • Support and work with all Head of Departments in all aspects of running this hotel
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
  • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, guests’ feedbacks and action taken for service recovery, and also any staff issues
  • Ensure SOP implementation in all departments and check the same during routine operational checks
  • Monitor the purchase of each department, accounts receivable, accounts payable Randomly inspecting the stores (F&B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F&B Manager & Chef.
  • Dealing with vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to Management.
  • Inspecting all departments for SOP implementation
  • Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture

Skills & Expertise

Communication

Must be able to read and write English

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (GULSHAN 1)

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