Orchid Business Hotel, Chittagong

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Summary

Education

Experience

8 to 10 years
The applicants should have experience in the following business area(s):
Hotel, Resort

Additional Requirements

Operational Leadership:

Develop, implement, and monitor operational policies and standards across the resorts.
Ensure smooth day-to-day operations while maintaining consistency in guest experience.
Coordinate and oversee resort managers to achieve service and performance goals.
Monitor compliance with safety, health, and environmental regulations.

Financial Management:

Analyze financial reports to track performance, identify trends, and recommend improvements.

Guest Experience:

Ensure consistent delivery of high-quality guest experiences across all resorts.
Implement and monitor guest feedback mechanisms to enhance satisfaction and loyalty.
Manage resolution of escalated guest concerns or service issues.

Team Management:

Provide leadership, guidance, and support to resort managers and departmental heads.
Conduct regular performance reviews and identify training needs for staff development.
Foster a positive work culture focused on teamwork, accountability, and excellence.

Strategic Planning:

Develop short- and long-term strategies to achieve operational goals and growth targets.
Identify opportunities for innovation and improvement in operations.

Reporting & Communication:

Prepare and present regular reports on operational performance, challenges, and achievements.
Serve as the main point of contact between resort management teams and senior leadership.
Ensure clear and effective communication across all teams.
Others as per given assignment by the management time to time.

Management

Proactive and Positive attitude

Full Time

Chattogram

To apply for this job email your details to admin@chakricircular.com