Operations Manager

Sushi Tei Bangladesh

Sushi Tei Bangladesh

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Summary

• Vacancy: —
• Location: Dhaka (GULSHAN 2)
• Salary: Negotiable
• Experience: At least 5 years
• Published: 11 Mar 2025

Requirements

Education

• Bachelor/Honors

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Restaurant

Additional Requirements

• Bachelor of Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in restaurant operations management, preferably in a Japanese or Asian cuisine setting.
• Strong understanding of restaurant management software (POS systems, inventory management, and scheduling software).
• Experience in planning, marketing campaign management, and event coordination.
• Excellent leadership, organizational, and problem-solving skills.
• Strong communication skills, both verbal and written.
• Proficiency in financial management and cost control.
• Knowledge of food safety regulations and standards.

Responsibilities & Context

Job Summary:
Sushi Tei Bangladesh (a concern of Sajeeb group) is a high-end Japanese cuisine-focused restaurant at Gulshan-2.

The Operations Manager will manage the restaurant’s overall operations, ensuring efficiency, profitability, and customer satisfaction. The role requires a strong leader with experience in the hospitality or restaurant industry who can manage teams, control costs, drive service excellence, and handle strategic planning tasks.

Key Responsibilities:

• Oversee day-to-day restaurant operations, ensuring smooth service delivery.
• Develop and implement operational policies and procedures.
• Manage inventory, ordering, and stock control to reduce wastage and costs.
• Monitor kitchen and front-of-house operations to maintain quality and consistency.
• Ensure compliance with health, safety, and hygiene standards.
• Develop and execute marketing campaigns and promotional activities in collaboration with the marketing team.
• Plan and coordinate events, special offers, and seasonal promotions.
• Analyze market trends and customer feedback to inform promotional strategies.
• Create and manage marketing budgets and track campaign performance.
• Contribute to business planning initiatives and long-term strategic goals.
• Manage budgets, control costs, and maximize profitability.
• Track and analyze sales reports and implement strategies to increase revenue.
• Work with the finance team on vendor payments and cost management.
• Ensure a high standard of customer service and address any customer complaints promptly.
• Implement feedback systems and use insights to improve service.
• Maintain the ambiance and cleanliness of the restaurant to enhance the dining experience.
• Recruit, train, and supervise staff, ensuring excellent performance.
• Develop staff schedules to ensure proper coverage.
• Conduct regular performance reviews and provide coaching to team members.
• Foster a positive and inclusive work environment.
• Assist in business planning and operational forecasting.
• Develop and implement strategies for growth and improvement.
• Set operational goals and monitor performance metrics.
• Work with senior management on long-term planning and expansion projects.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (GULSHAN 2)

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