Operations Manager

Helium Restaurant

Summary

• Vacancy: 1
• Age: 30 to 45 years
• Location: Dhaka (Niketan)
• Salary: Tk. 40000 – 50000 (Monthly)
• Experience: 8 to 10 years
• Published: 4 Jun 2025

Requirements

Education

• Master of Business Administration (MBA), Bachelor/Honors

• Diploma in hotel management/hospitality from any reputed educational institution will get preference.

Experience

• 8 to 10 years
• The applicants should have experience in the following business area(s):
  Restaurant, Fast Food Shop, Beverage

Additional Requirements

• Age 30 to 45 years

• Job Location: House – 06 (3rd Floor), Road 8, Block – F, Niketon, Dhaka – 1212

Responsibilities & Context

Job Context:

Helium Restaurant is a rapidly growing chain restaurant brand. We are looking for a skilled and experienced Operations Manager to oversee daily operations, ensure service excellence, and maintain standard procedures across all outlets.

Key Responsibilities:

• Oversee the daily operations of all Helium outlets and ensure smooth workflow.
• Set and maintain high standards for food quality, hygiene, service, and customer satisfaction.
• Supervise and coordinate with outlet managers, chefs, and service teams.
• Monitor inventory, minimize wastage, and ensure cost control.
• Maintain compliance with health, safety, and sanitation regulations.
• Analyze operational data to make informed decisions and improve performance.
• Plan and implement training and development programs for outlet teams.
• Handle customer feedback and complaints with professionalism.
• Report to top management with regular performance updates and operational insights.
• Play an active role in the opening of new outlets and implementing brand standards.
• Set sales targets and create financial plans with clear budgeting.
• Develop and implement Standard Operating Procedures (SOP) to align Helium’s operations with international standards.
• Help increase outlet profit by reducing unnecessary costs and improving team performance and sales.
• Manage of cost of goods sold (COGS) & check all petty cash expenses.
• Follow-up Daily, Weekly, Monthly Projected Sales vs. Actual Sales.
• Ensure proper supply chain management and look after outlet security issues.
• Regularly observe market competitors, review customer complaints, and stay updated with government rules to guide management decisions.
• Support the recruitment of outlet staff and ensure smooth co-ordination with the HR department throughout the hiring process.
• Perform any other tasks assigned by the management.

Skills & Expertise

Business Operations Support

fast food chain

Operations

Compensation & Other Benefits

Based on experience and qualifications.

Other Benefits:

• Mobile bill, Provident fund.
• Based on experience and qualifications.
• Lunch Facilities: Full Subsidize.
• Salary Review: Yearly
• Festival Bonus: 2
• Other benefits as per company policy.
• Office Hours: 10 am – 6 pm

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Niketan)

Source link