Operations Manager (Hospitality)

Neo Smile

Summary

• Vacancy: —
• Location: Anywhere in Bangladesh
• Salary: Negotiable
• Experience: 2 to 4 years
• Published: 12 Jun 2025

Requirements

Education

• Bachelor/Honors

Educational Requirements:

• We’re not concerned with your college name or CGPA—what matters is your sincerity, intelligence, passion for hospitality, and commitment to operational excellence.

Experience

• 2 to 4 years
• The applicants should have experience in the following business area(s):
  Hotel, Clinic, Healthcare Startup

Additional Requirements

Requirements:

• 3–5 years’ experience in operations, hospitality management, or healthcare sector
• Strong organizational skills and multitasking ability; Proficiency in Excel/Google Sheets, and CRM tools
• Experience in hospitality, clinical, or D2C brands (preferred)
• Fluent in English and Bangla (written and spoken) Energetic, ambitious, and process-driven mindset
• Established networks across corporate organizations, influencer circles, and ethical marketing communities relevant to hospitality and guest services.

Responsibilities & Context

We’re seeking a proactive Hospitality Operations Manager to streamline service, manage partners and vendors, and enhance guest experiences across locations. You’ll work closely with the founder to build scalable systems and ensure smooth daily operations.

About NeoSmile:

NeoSmile is an oral cosmeceutical brand transforming dental aesthetics in Bangladesh. We’re on a mission to bring world-class smile correction within reach. Backed by expert advisors and a proven aligner fabricator, we’re entering an exciting phase of growth.

Key Responsibilities:

• Oversee daily business ops across Neo Smile clinic and partner clinics.
• Ensure seamless clinical workflow. Coordinate patient treatment lifecycle: from booking to completion
• Maintain clinic onboarding, contracts, and compliance
• Support marketing efforts, campaign execution, and partner outreach
• Identify new clinic partnerships and growth opportunities
• Maintain a high standard of client relationship Oversee budgets, payments to vendors, and clinic revenue sharing
• Keep dashboards updated (sales, leads, ops KPIs)Assist in creating SOPs, reports, and investor updates
• Work closely with all related teams
• Maintain high patient satisfaction through seamless communication

Working Days & Hours Work Days: 6 days a week (Monday – Saturday)

Day Off: Sunday Office Hours: 9 hours daily

Work Mode: In-Office (Dhaka)Salary & Benefits Competitive and negotiable salary based on experience and capability.

Skills & Expertise

Clinic Management

Clinical

Hotel and Hospitality Management

Hotel industry

Hotel Management

Operational Management

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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