Page Moderator

Collection Gallery

Collection Gallery

 

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Summary

  • Vacancy: 15
  • Age: 20 to 25 years
  • Location: Dhaka (Kafrul, Mirpur)
  • Salary: Negotiable
  • Published: 27 Aug 2024

 

Requirements

Education

  • Secondary, Higher Secondary

Additional Requirements

  • Age 20 to 25 years

Responsibilities & Context

Community Moderation:

  • Monitor and manage online community interactions across social media, forums, and other digital platforms.
  • Ensure that all interactions align with community guidelines and company policies.
  • Respond to user inquiries, comments, and complaints in a timely and professional manner.
  • Identify and report any inappropriate content or behavior.
  • Foster a positive and engaging environment within the community.
  • Customer Relationship Management (CRM):
  • Manage and maintain customer databases.
  • Respond to customer inquiries via email, phone, and social media.
  • Track and resolve customer issues, ensuring a high level of customer satisfaction.
  • Analyze customer feedback and suggest improvements to enhance customer experience.
  • Collaborate with other departments to address customer needs and concerns.
  • Assist in developing and executing customer retention strategies.

Workplace

Work from home

Employment Status

Part Time

Gender

Only Female

Job Location

Dhaka (Kafrul, Mirpur)

Source link

To apply for this job email your details to admin@chakricircular.com