RDRS Bangladesh
Requirements
Education
Master`s degree in any discipline. Preferable in Education, Social Science, Development Studies, Business Administration, Management, Economics
Experience
At least 3 years
The applicants should have experience in the following business area(s): Development Agency, NGO
Additional Requirements
Age At most 40 years
Age may be relaxed for highly deserving candidates.
Minimum 03 years of professional experience working in the Microfinance sector.
Must have understanding of PKSF and MRA rules and regulations along with microcredit programs.
Good understanding of microfinance operations, field-level processes, and staff capacity-building requirements.
Strong skills in coaching, mentoring, motivational counseling, and on-the-job training.
Good skills in report writing, documentation, data analysis, and preparation of management reports.
Ability to identify staff performance gaps and provide practical, constructive, and solution-oriented support.
Willingness and ability to undertake regular field visits and branch-level coaching/mentoring activities.
Commitment to maintaining confidentiality, professionalism, ethical standards, and organizational policies.
Experience in developing digital/online learning materials or blended training approaches will be an added advantage.
Sensitized on issues related to Gender, Child Protection, PSEAH, etc.
Responsibilities & Context
Overall Summary of the Position:
The position is responsible for strengthening the capacity and performance of Microfinance Program staff through training, counseling, motivation, coaching, mentoring, and continuous learning support. The incumbent will develop and update training materials, facilitate induction, orientation, workshops, and field-based learning, and provide ongoing motivational and professional development support to staff.
The position will implement/facilitate training at the field level, conduct training evaluations and reviews, collect and analyze feedback, and use the results to continuously improve training content and delivery methods. Overall, the position will contribute to enhancing staff efficiency, effectiveness, staff engagement, and the long-term sustainability and performance of the microfinance program.
Specific Job Responsibilities:
Module Development & Material Enhancement
Design, review, and continuously update contextualized training modules, handouts, and learning materials aligned with organizational standards for Microfinance Program staff.
Ensure training content remains relevant, applicable, and responsive to evolving field and staff operational needs.
Staff Motivation, Counseling & Performance Support
Provide regular motivational support, counseling, and mentoring to newly recruited Microfinance Program staff, particularly during their initial period of field deployment.
Help newly recruited staff build confidence, understand organizational values and workplace expectations, and develop a positive and professional attitude toward their assigned responsibilities.
Conduct motivational sessions and individual discussions to strengthen staff commitment, morale, resilience, and retention.
Training Facilitation & On-the-Job Mentoring
Conduct onboarding and orientation sessions for newly recruited microfinance staff.
Facilitate interactive workshops, training sessions, and group meetings at Training Centers and field sites.
Execute structured on-the-job training, coaching, and motivational counseling for existing staff during regular branch visits.
Monitoring, Evaluation & Feedback Management
Administer pre- and post-training assessments, collect participant feedback, and analyze results to evaluate program effectiveness.
Facilitate feedback sessions to drive continuous improvement in facilitation methods and course content.
Conduct regular field visits to observe branch-level practices and measure post-training learning implementation.
Knowledge Management & Documentation
Maintain updated training modules, best practices, case studies, assignments, and supporting reference materials.
Maintain complete administrative records for all events, including attendance registries, assessment sheets, and evaluation forms.
Prepare comprehensive training activity reports, outcome summaries, and analytical updates for management review.
Skills & Expertise
Other Relevant Skills
Coaching
Communication
MS Office
Presentation skill
Training Facilitation
Training Module Development
Training Needs Assessment
Compensation & Other Benefits
T/A,Provident fund,Mobile bill
Festival Bonus: 2
Boishakhi Allowance
Other benefits will be given as per organizational policy
Workplace
Work at office
Employment Status
Full Time
Job Location
Rangpur
To apply for this job email your details to apply@chakricircular.com