Hotel White Stone
Hotel White Stone
Hotel White Stone
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Summary
- Vacancy: 1
- Age: 18 to 35 years
- Location: Dhaka
- Salary: Negotiable
- Experience: 1 to 5 years
- Published: 22 Aug 2024
Requirements
Education
- Bachelor of Commerce (BCom) in Accounting
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s):
Hotel
Additional Requirements
- Age 18 to 35 years
Responsibilities & Context
- Greet, welcome, and check in new guests, Inform guests of policies during the check-in process
- Answer calls and direct calls to appropriate parties
- Relay information to guests, such as hotel rates, services, hours
- Make reservations, confirm reservations, and cancel reservations if needed
- Field guest requests and relay to appropriate parties
- Deliver room keys, give guests directions to their rooms
- Maintain records of guest room bookings, compute guests’ bills and post charges
- Accommodate guests with extra pillows, cots, toiletries
- Pick up mail, packages, and documents for guests
- Field guest requests both in-person and by phone
- Tell guests about local services, attractions, and dining options
- Create incident reports, daily activity logs, or other documents requested by management
- Help with administrative and clerical tasks as needed
- Help guests access the internet and WIFI
- Go over all guest payments and charges during check-in and check-out as needed
- Process credit cards and accept cash
- Tell housekeeping when clients vacate rooms
- Monitor guest’s visitors to the hotel
- Alert management of any wrongdoing or guest misconduct
- Report emergencies to the authorities
- Keep an orderly front desk and reception area
Skills & Expertise
Customer Care
Front Office Operations
Good at Microsoft Word and Microsoft Excel
Good communication skills.
Guest Relations Services
Hotel and Hospitality Management
Compensation & Other Benefits
- Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka