Receptionist

Hotel White Stone

 

Hotel White Stone

Follow

Summary

• Vacancy: 1
• Age: 18 to 35 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 1 to 5 years
• Published: 22 Aug 2024

 

Requirements

Education

• Bachelor of Commerce (BCom) in Accounting

Experience

• 1 to 5 years
• The applicants should have experience in the following business area(s):
  Hotel

Additional Requirements

• Age 18 to 35 years

Responsibilities & Context

• Greet, welcome, and check in new guests, Inform guests of policies during the check-in process

• Answer calls and direct calls to appropriate parties

• Relay information to guests, such as hotel rates, services, hours

• Make reservations, confirm reservations, and cancel reservations if needed

• Field guest requests and relay to appropriate parties

• Deliver room keys, give guests directions to their rooms

• Maintain records of guest room bookings, compute guests’ bills and post charges

• Accommodate guests with extra pillows, cots, toiletries

• Pick up mail, packages, and documents for guests

• Field guest requests both in-person and by phone

• Tell guests about local services, attractions, and dining options

• Create incident reports, daily activity logs, or other documents requested by management

• Help with administrative and clerical tasks as needed

• Help guests access the internet and WIFI

• Go over all guest payments and charges during check-in and check-out as needed

• Process credit cards and accept cash

• Tell housekeeping when clients vacate rooms

• Monitor guest’s visitors to the hotel

• Alert management of any wrongdoing or guest misconduct

• Report emergencies to the authorities

• Keep an orderly front desk and reception area

Skills & Expertise

Customer Care

Front Office Operations

Good at Microsoft Word and Microsoft Excel

Good communication skills.

Guest Relations Services

Hotel and Hospitality Management

Compensation & Other Benefits

• Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Half Yearly
• Festival Bonus: 2

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

Source link