Receptionist

A Reputed 3 star Hotel

A Reputed 3 star Hotel

 

A Reputed 3 star Hotel

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Summary

  • Vacancy: 1
  • Location: Sylhet
  • Minimum Salary: Negotiable
  • Experience: 3 to 5 years
  • Published: 25 Aug 2024

 

Requirements

Education

  • Diploma or Bachelor in Hotel Management
  • Education: High school graduate or equivalent.

Experience

  • 3 to 5 years
  • The applicants should have experience in the following business area(s):
    Hotel, Resort

Additional Requirements

  • The applicants should have experience in the following area(s): Front Desk, Office Assistant, Personal Secretary, Office Manager, Executive Assistant
  • Must speak, read. Write, and understand the primary language used in the workplace.
  • Must be able to speak and understand the primary language used by the guests who visits the hotel.
  • Experience: Previous hotel-related experience desired.
  • Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
  • Person who knows the Nice Hotel Software, He/ She get the preference.

Responsibilities & Context

  • Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
  • Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
  • Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
  • Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
  • Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
  • Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
  • Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
  • Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
  • Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
  • Coordinate with laundry department and assist to clean guestrooms.

Compensation & Other Benefits

  • As a Hotel Management Rules

Employment Status

Full Time

Gender

Only Male

Job Location

Sylhet

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