Receptionist

Hansard Education

Hansard Education

 

Hansard Education

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Published: 25 Aug 2024

 

Responsibilities & Context

A Front Desk Executive Officer, often referred to as a Front Desk Manager or Receptionist, plays a crucial role in creating a positive first impression for visitors and ensuring smooth operations at the reception area of an organization. Their responsibilities typically include:

  • Guest and Visitor Management: Welcoming guests and visitors, assisting with inquiries, and directing them to the appropriate departments or individuals.
  • Communication: Handling phone calls, emails, and other forms of communication, ensuring that messages are accurately relayed and that inquiries are addressed promptly.
  • Appointment Scheduling: Managing calendars, scheduling appointments, and coordinating meeting rooms.
  • Administrative Support: Performing general administrative tasks such as filing, data entry, and maintaining records.
  • Customer Service: Addressing and resolving issues or complaints from visitors or clients, ensuring a high level of customer satisfaction.
  • Security and Safety: Ensuring that security procedures are followed, such as checking visitor credentials and managing access to the building.
  • Office Supplies: Managing inventory of office supplies and placing orders when necessary.
  • Coordination: Collaborating with other departments to facilitate smooth operations and ensure that any needs or issues are communicated and resolved effectively.
  • Record Keeping: Maintaining accurate records of visitors, calls, and other relevant information.
  • Problem-Solving: Handling unexpected situations or emergencies, and finding solutions to ensure minimal disruption to operations.
  • Documentary: Maintaining accurate all documents of visitors, calls, and other relevant information.

Skills & Expertise

Excel

MICROSOFT OFFICE

Microsoft Word

Office 365

Power Point

Compensation & Other Benefits

  • Mobile bill, Performance bonus
  • Festival Bonus: 2
  • Daily snacks

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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