Receptionist / Senior Executive S&M

Central Inn

Central Inn

Central Inn

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Summary

  • Vacancy: 03
  • Age: 20 to 30 years
  • Location: Dhaka
  • Salary: Tk. 15000 – 18000 (Monthly)
  • Experience: 2 to 5 years
  • Published: 29 Oct 2024

Requirements

Education

  • HSC, Diploma in Hotel Management

Experience

  • 2 to 5 years

Additional Requirements

  • Age 20 to 30 years

WITHOUT HOTEL/ RESORT EXPERIENCE NO NEED TO APPLY

Responsibilities & Context

  • Greet, welcome, and check in new guests
  • Inform guests of policies during the check-in process
  • Answer calls and direct calls to appropriate parties
  • Relay information to guests, such as hotel rates, services, hours
  • Make reservations, confirm reservations, and cancel reservations if needed
  • Ensure guests are in appropriate rooms
  • Answer all guest questions
  • Field guest requests and relay to appropriate parties
  • Verify guests’ payment methods
  • Deliver room keys, give guests directions to their rooms
  • Maintain records of guest room bookings compute guests’ bills and post charges
  • Send messages to guests
  • Pick up mail, packages, and documents for guests
  • Field guest requests both in-person and by phone
  • Tell guests about local services, attractions, and dining options
  • Meet with housekeeping staff regularly
  • Create incident reports, daily activity logs, or other documents requested by management
  • Book and schedule conference rooms
  • Help with administrative and clerical tasks as needed
  • Maintain a positive attitude at all times
  • Help guests access the internet and WIFI
  • Go over all guest payments and charges during check-in and check-out as needed
  • Tell housekeeping when clients vacate rooms
  • Monitor guest’s visitors to the hotel
  • Enforce hotel rules and regulations
  • Alert management of any wrong doing or guest misconduct
  • Report emergencies to the authorities
  • Keep an orderly front desk and reception area

Compensation & Other Benefits

  • Festival Bonus: 2

Service Charge

Duty Meal

Laundry

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

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