Reservation Executive

Heritage Resort

Summary

• Vacancy: 04
• Age: 20 to 35 years
• Location: Narsingdi
• Minimum Salary: Negotiable
• Experience: At least 1 year
• Published: 3 Jun 2025

Requirements

Education

• Higher Secondary, Diploma, Bachelor/Honors

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Hotel, Resort

Additional Requirements

• Age 20 to 35 years

Responsibilities & Context

• Addressing guest inquiries via phone, email, or online, providing information about room availability, rates, and packages.

•  Managing Bookings: Taking and confirming reservations, ensuring accurate entry of guest information and preferences into the reservation system.

•  Confirming Reservations: Providing timely and accurate confirmation of bookings to guests.

• Addressing Guest Requests: Handling special requests and ensuring they are communicated to relevant departments.

• Promoting Resort Services: Upselling and cross-selling resort amenities and services to maximize revenue.

• Maintaining Records: Keeping accurate records of reservations and guest information.

• Managing Cancellations and Modifications: Handling cancellations and modifications to existing reservations.

• Ensuring Customer Satisfaction: Providing excellent customer service and addressing any guest concerns or complaints related to reservations.

Compensation & Other Benefits

• Festival Bonus: 2

• Mobile Bill
• Will be provided Food & Accommodation

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Narsingdi

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