Rizq Restaurant

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Summary

Vacancy: 01
Location: Dhaka (Motijheel)
Minimum Salary: Negotiable
Published: 6 Nov 2024

Requirements

Education

Bachelor/Honors

Bachelor’s Degree in hospitality management, business administration, or a related field (preferred).

Additional Requirements

Proven experience as a Restaurant Operations Manager in multinational franchises in hospitality sector or in a similar leadership role within the restaurant industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in restaurant management software and point-of-sale systems.
Financial acumen and budget management experience.
Knowledge of food safety regulations and health codes.
Strong problem-solving and decision-making skills.
Customer-focused mindset and commitment to service excellence.
Adaptability and flexibility to work in a fast-paced environment.
Ability to work evenings, weekends, and holidays as needed.
Need to ensure the profitability and very strong image of the restaurant form the day-one.

Responsibilities & Context

We are seeking a dedicated and experienced Restaurant Operations Manager who got the experience in multinational franchises in hospitality industry to oversee the daily operations of our upcoming restaurant which is located at the heart of the city in Motijheel area with a seating capacity of 170 customers/guests.

The Operations Manager will play a key role in maintaining the highest standards of service, quality, customer satisfaction and most importantly need to ensure the profitability of the restaurant. This position requires outstanding leadership, organizational skills, able and willing take full accountability and a commitment to delivering a superb dining experience.

The Duties and Responsibilities You have to Perform-

Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house, back-of-house personnel, to ensure exceptional customer service and a positive work environment.
Operational Efficiency: Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
Menu Management: Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
Financial Management: Monitor budget and financial performance, analyze sales data, and implement cost-control measures to achieve financial targets along with generate comprehensive financial transactions report on a daily basis.
Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
Vendor Relations: Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries to secure high-quality ingredients and cost-effective supplies.
Marketing Initiatives: Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers.
Facility Maintenance: Ensure the restaurant’s physical appearance is well-maintained, addressing repairs and maintenance as needed.
Compliance: Ensure compliance with local rules & regulations regarding food hygiene, standard is fully met including labor laws.
Others: And any others duties given by management from time to time

Skills & Expertise

Coaching and Mentoring skills

Flexibility and Adaptability

Food Industry

Health Safety and Environment

Hygiene Standards

Leadereship

Responsible for Profit and Loss

Startup

Strong people management skills

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Motijheel)

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