Sales & Customer Care Executive

Mimiz Collections

 

Mimiz Collections

Sales & Customer Care Executive

Mimiz Collections

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Summary

  • Vacancy: 04
  • Age: 20 to 26 years
  • Location: Anywhere in Bangladesh
  • Salary: Tk. 8000 – 12000 (Monthly)
  • Experience: At least 1 year
  • Published: 6 May 2024

 

Requirements

Education

  • Bachelor’s or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Trading or Export/Import, Direct Selling/Marketing Service Company, Grocery shop, Shop/Showroom

Additional Requirements

  • Age 20 to 26 years
  •        Having experience in Facebook & E-Commerce platforms will get a preference
  •        A team worker who believes in team commitment
  •        Excellent proficiency in MS Office applications must.
  •        Honest, Smart, and energetic in any atmosphere
  •        Setting a mind to listen to customer inquiries properly and provide prompt resolution
  •        Good English and Bangla Typing speed & negotiation skills is a must.
  •        Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Responsibilities & Context

  •  Proficiency in managing customers over phone calls, followup, text is mandatory
  • Respond to incoming messages and phone inquiries
  • Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
  • Manage Courier entries and Delivery Confirmation
  • Keep Track of Inventory to ensure stocks
  • Making Content in front of the camera for selling specific products
  • Conducting Live on the Facebook Page to get customer orders
  • Manage Official Facebook pages accordingly and collect leads from relevant sources
  • Maintain records and other documentation and up-to-date Daily and monthly sales reports
  • Handle & resolving customer complaints and communicating issues with the help of the team
  • Set up a positive mind for any other tasks assigned by the management
  • Understand the needs of business customers
  • Record sales and order information or enter sales information into a computer system
  • Review your own sales performance, aiming to meet sales targets

Compensation & Other Benefits

Performance-based incentives.
2 Times the Annual festival bonus (After Probation/Eligibility)
Training for Skill Development
Professional Job Environment
Government Holidays (as per company decision)
Friday off

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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