Sales Executive

SAC HOLIDAYS

SAC HOLIDAYS

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Summary

• Vacancy: 5
• Location: Dhaka
• Minimum Salary: Negotiable
• Published: 28 Nov 2024

Responsibilities & Context

Looking for a fresher. We will cooperate in our way!

Customer Interaction:

• Consult with clients to understand their travel preferences, budget, and needs.
• Offer personalized travel recommendations, including flight options, accommodation, tours, car rentals, and other related services.
• Respond to customer inquiries via phone, email, or in person in a timely and professional manner.

Sales & Revenue Generation:

• Sell travel packages, holiday tours, and other related services (e.g., insurance, cruises, etc.) to individuals, families, and corporate clients.
• Identify and target potential customers, including new leads and existing clients.
• Meet or exceed sales targets and KPIs (Key Performance Indicators) set by the agency.
• Upsell and cross-sell additional services to maximize revenue per client.

Product Knowledge:

• Stay up-to-date on industry trends, new travel destinations, special offers, and promotions to offer clients the most relevant and competitive options.
• Be knowledgeable about the agency’s products, services, and partners (e.g., airlines, hotels, tour operators).Provide information on travel regulations, visa requirements, and health/safety guidelines.

Booking & Coordination:

• Handle all aspects of booking: flights, accommodations, tours, transfers, and excursions.
• Confirm reservations, issue tickets, and ensure all arrangements are properly documented and communicated to the client.
• Coordinate with suppliers, including airlines, hotels, and ground services, to ensure availability and secure best prices for clients.

Customer Service & Relationship Management:

• Provide post-sales support, handling any issues or concerns that arise before, during, or after the trip.
• Maintain relationships with clients to encourage repeat business and referrals.
• Follow up with clients after their travel to gather feedback and ensure satisfaction, leading to potential future sales opportunities.

Administrative & Reporting Tasks:

• Maintain accurate records of customer interactions, bookings, and transactions.
• Prepare sales reports, track performance, and submit them to management.
• Handle any necessary paperwork, contracts, or documentation related to bookings.

Marketing and Promotions:

• Assist with or support marketing initiatives aimed at attracting new customers (e.g., attending travel fairs, creating promotional materials, etc.).
• Leverage social media, online platforms, and digital tools to promote travel packages and services.
• Work with the marketing team to develop sales campaigns and special offers.

Team Collaboration:

• Work closely with other sales executives, travel consultants, and operations staff to ensure smooth delivery of services.
• Collaborate with other departments (e.g., accounting, customer service, marketing) to meet client expectations and resolve any issues that arise.

Market Research:

• Conduct market research to understand customer preferences, identify market trends, and stay ahead of the competition.Provid

Compensation & Other Benefits

• Tour allowance, Performance bonus
• Salary Review: Yearly

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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