Sales Manager (Head of Sales & Marketing)

Grand Palace Hotel & Resort

 

Grand Palace Hotel & Resort

Sales Manager (Head of Sales & Marketing)

Grand Palace Hotel & Resort

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Summary

  • Vacancy: —
  • Age: 30 to 50 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 5 to 10 years
  • Published: 5 May 2024

 

Requirements

Education

  • Masters
  • Bachelor/Honors

Experience

  • 5 to 10 years
  • The applicants should have experience in the following business area(s):
    Hotel, Resort

Additional Requirements

  • Age 30 to 50 years

Responsibilities & Context

  • Manage the corporate team activities, plan and assign works.
  • Develop the corporate team to improve their performance through coaching and set goals for achievement.
  • Train team members to make sure they deliver efficiently with compliance and to the standards of GPHR.
  • Achieve budgeted revenues and personal/team sales goals and maximize revenue earnings.
  • Prepare annual departmental operating budget, hotel & club marketing plan, business plan and financial plan of the Grand Palace Hotel & Resorts/ Grand Club.
  • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase business volume of food & beverage and banquet sales.
  • Produce monthly reports and sales forecasts to analyse the current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
  • Oversee and implement all Digital Marketing strategies needed for Grand Palace Hotel & Resorts and Grand Club.
  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
  • Update action plans and financial objectives quarterly.
  • Identify new markets and business opportunities and increase sales.
  • Represent Hotels in various events and exhibition.
  • Implements all sales action plans related to my market areas as outlined in the marketing plan.
  • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
  • Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
  • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
  • Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
  • Assess additional training needs based on data gathered and interaction with sales team from property visits.
  • Attending all department and hotel meetings as necessary.
  • Targeting key accounts potential for the company.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Acquiring and developing new business accounts and preparing sales proposals for clients.
  • Closely following up on all business leads within a 24 hour response time line to clients.

Skills & Expertise

Computer skill

Sales & Marketing

Employment Status

Full Time

Job Location

Dhaka

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