Section Manager-IT

Japanese Multinational Company

Japanese Multinational Company

Japanese Multinational Company

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 10 years
  • Published: 3 Oct 2024

Requirements

Education

  • Master of Science (MSc), Masters in Engineering (MEngg)

CS/CSE/ETE/ECE/EEE

Experience

  • At least 10 years
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Multinational Companies

Additional Requirements

Additional Requirements

  • Strong command in both Spoken and Written English.

  • At least one valid networking vendor certificate from vendors like Microsoft Azure/MS Security/MS 365/CCNA etc. will add value for this position.

  • Must be knowledgeable about network infrastructure solutions and how a system can operate.

  • Should have knowledge and experience about telephone system, corporate network, IT security & firewall technologies and how each security system works together.

  • Configure and troubleshoot the corporate network including firewall, routers, switches, and WiFi.

  • Must be knowledgeable for monitoring internet connections for security risks, the local area network (LAN) for threats or errors.

  • Proficient in Wi-Fi, routing, and switching.      

  • Excellent troubleshooting skill is a must.      

  • Should have knowledge about surveillance systems.     

  • Should have knowledge and experience about Microsoft 365 services configuration, user management, and troubleshooting.

  • Should have knowledge and experience about Microsoft AD/Entra ID configuration, management, and troubleshooting.

  • Should be an energetic, team player, and willing to learn new technologies.

  • Strong technical skills and understanding of computer hardware and software.

  • Excellent problem-solving and troubleshooting abilities.

  • Strong communication and interpersonal skills.

  • Ability to work independently.  

Responsibilities & Context

Technical Support:   

  • Provide first-level technical support to employees and resolve issues related to hardware, software, network connectivity and applications.

  • Troubleshoot and resolve common IT problems, such as printer issues, software installations, and network connectivity problems.

  • Assist users with password resets, account creation, and access control.

    Desktop and Laptop Support:

  • Maintain and support desktop and laptop computers, including hardware and software installations, updates, and troubleshooting.

  • Configure and maintain user accounts and permissions.

    Network Support:

  • Assist in maintaining and troubleshooting the company’s network infrastructure, including switches, routers, and firewalls.

  • Monitor network performance and identify potential issues.

    Software Support:  

  • Install, configure and maintain various software applications used by the company, including productivity tools, accounting software and customer relationship management systems.

    Documentation:    

  • Create and maintain technical documentation, including user manuals, troubleshooting guides, and knowledge base articles.

Skills & Expertise

Entity framework and Azure cloud.

Hardware & Networking

IT Security

Microsoft Azure

Compensation & Other Benefits

  • Mobile bill, Provident fund, Gratuity, Performance bonus, Insurance, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2

Commuting Allowance

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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To apply for this job email your details to admin@chakricircular.com