Quantanite Bangladesh Limited

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Summary

Education

CCNA (Preferred)

Experience

2 to 3 years
The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, ISP, Multinational Companies, Group of Companies

Additional Requirements

2-3 years of experience is preferred in relevant field.
Experience in ISP/ICT service/MNC/ Group of companies is preferred
Good English Communication skills (verbal & written)
CCNA certification will be added advantage
Must be able to adapt with changes in working hours & working days
Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
Basic knowledge in Active Directory System, Server, email service, Firewall etc.
Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
Good interpersonal-communication skill to deal with people at all levels
Computer literacy in MS-Office (Word, excel, PPT, Visio)

Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units
Handling day to day IT related activities.
Asset maintenance (laptops and other electronic devices)
Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
Set up user accounts, permissions and passwords
Setting up computer OS & security measures (antivirus, firewall, active directory).
Maintain & troubleshoot Windows server, AD, email services
Liaison with user to ensure that requests or problem reports have been satisfactorily handled
Protect Data in internal computing systems from un-authorized users and viruses
Taking backup configuration of network switch, Router, Wi-Fi, Windows AD and other systems
Implementing and troubleshooting of security rules on firewall system (Fortinet/Cisco)
Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA
Responsible for LAN and WAN maintenance by keeping close liaison with ISP
Configure, implement and troubleshoot active network equipment like- switches, routers, network appliances, firewalls, Wi-Fi
Identify single point of failure in network & system and ensure redundancy planning
Perform IT asset & accessories audit

Active Directory

Antivirus and Firewalls

English Language proficiency

Hardware & Networking

LAN/ WAN

MS office

Server Management

VPN

T/A, Mobile bill, Tour allowance, Insurance, Weekly 2 holidays, Over time allowance
Salary Review: Yearly
Festival Bonus: 2

At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
Events: Regular team and organization-wide get-togethers and events.
Other benefits such as competitive salary, paid leave benefits, festival bonuses, annual leave payments, transportation allowance, additional payment for working overtime, medical insurance, reward and recognition programs (monthly and yearly) and extra allowance for working in odd hours.

Work at office

Full Time

Dhaka (Mirpur 14)