Senior Engineer / Engineer – NMC & Tech Support (Mac Support)

STARDUST Telecom Limited

STARDUST Telecom Limited

STARDUST Telecom Limited

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Summary

  • Vacancy: —
  • Location: Dhaka, Gazipur
  • Salary: Negotiable
  • Experience: 2 to 5 years
  • Published: 11 Nov 2024

Requirements

Education

  • Bachelor of Science (BSc) in Computer Engineering

Or Bachelors in EEE/ECE/ETE/ICE or equivalent from any reputed university

    Experience

    • 2 to 5 years
    • The applicants should have experience in the following business area(s):
      Telecommunication, ISP

    Responsibilities & Context

    • Routing and Switching Configuration with Core/Access Network.

    • Taking immediate steps in case of any alert or fault.

    • Respond to customer requests for technical issue resolution by phone and email.

    • Advance knowledge of BGP, OSPF, MPLS, STP, RSTP, MSTPStrong knowledge of IP subnetting, Mikrotik firewall configuration, NAT, port forwarding, and various bandwidth control methods.

    • Configuring and installing various network devices and services.

    • Monitoring network performance and ensure system availability.

    • Incoming/Outgoing Call handling for Reseller customer as well as trouble ticket maintaining.

    • Communicate with Upstream provider and liable vendor to ensure services availability.

    • Raise trouble tickets to vendors and following up.

    • Network Documentation maintain with sincerely.

    • Prepare and Provide Daily/weekly/monthly network performance report.

    • Ability of Clients Internal Network Device configuration such as OLT, Switch, Router with different vendor.

    • Visit mac client end and solved their issues.

    • Have to configure juniper mikrotik and different vendor OLT.

    • Onboard mac client and regular communication with clients and response client group.

    Skills & Expertise

    CCNA (Cisco Certified Network Associate)

    FTTX technology

    Mikrotik

    MTCNA

    Tech Support

    VLANs

    Compensation & Other Benefits

    • Medical allowance, Provident fund, Insurance, Gratuity, Mobile bill
    • Lunch Facilities: Partially Subsidize
    • Festival Bonus: 2
    • Leave Fare Assistance

    • Earned Leave Encashment

    • Professional Development Opportunities

    • Employee Wellbeing and Engagement Programs

    • Supportive and Learning-based Work Environment

    Workplace

    Work at office

    Employment Status

    Full Time

    Job Location

    Dhaka, Gazipur

    Source link

    To apply for this job email your details to admin@chakricircular.com