BRACNet Limited
BRACNet Limited
BRACNet Limited
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Summary
- Vacancy: —
- Location: Dhaka
- Salary: Negotiable
- Experience: 2 to 5 years
- Published: 29 Jul 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Information Technology
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s):
ISP
Additional Requirements
- Proven experience in email administration and management.
- Strong knowledge of GSuite/Google Workspace and email security protocols.
- Excellent troubleshooting and problem-solving skills.
- Ability to handle multiple tasks and projects simultaneously.
- Strong communication skills and the ability to work collaboratively with other teams.
- Relevant certifications in Google Workspace (GWS) are preferred.
Responsibilities & Context
- Create new email IDs for employees and other organizational needs.
- Delete email IDs as required.
- Manage password changes and assist users with password recovery.
- Create and delete email groups as necessary.
- Add and remove members from email Rearrange group members and manage group mail access.
- Change user organization units as required.
- Lock and unlock user IDs.
- Increase email quotas for users as needed.
- Provide user data delivery and export files upon request.
- Conduct email log analysis for monitoring and troubleshooting.
- Monitor and manage SPAM filters.
- Ensure GSuite SMTP monitoring and troubleshooting.
- Configure GSuite single sign-on for application integration.
- Handle user data migration from legacy systems to GSuite.
- Provide configuration and troubleshooting support based on user requests.
- Send notifications and arrange 2-step verification policy enrollment.
- Reset email servers according to HRD’s program list.
- Contact Google support team for resolving various issues.
- Contact SendGrid support team for troubleshooting.
- Maintain and support SendGrid (3rd party SMTP).
- Archive email users exceeding storage limits.
- Cleanup email accounts that are filling up space.
- Conduct email-related investigations as necessary.
- Provide monthly reports on email usage and SMTP usage.
- Maintain records of email-related purchases and credit card transactions.
- Ensure ERP clearance.
- Take necessary actions upon employee resignation as per official notifications from BRAC.
- Obtain and maintain Google Workspace (GWS) certifications (courses 1-5).
Compensation & Other Benefits
- T/A, Mobile bill, Tour allowance, Weekly 2 holidays, Insurance, Gratuity, Provident fund, Profit share
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status
Full Time
Job Location
Dhaka