Senior Executive( Email Admin), Technology

BRACNet Limited

BRACNet Limited

Follow

More jobs from this company

Summary

• Vacancy: —
• Location: Dhaka
• Salary: Negotiable
• Experience: 2 to 5 years
• Published: 29 Jul 2024

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Information Technology

Experience

• 2 to 5 years
• The applicants should have experience in the following business area(s):
  ISP

Additional Requirements

• Proven experience in email administration and management.
• Strong knowledge of GSuite/Google Workspace and email security protocols.
• Excellent troubleshooting and problem-solving skills.
• Ability to handle multiple tasks and projects simultaneously.
• Strong communication skills and the ability to work collaboratively with other teams.
• Relevant certifications in Google Workspace (GWS) are preferred.

Responsibilities & Context

• Create new email IDs for employees and other organizational needs.
• Delete email IDs as required.
• Manage password changes and assist users with password recovery.
• Create and delete email groups as necessary.
• Add and remove members from email Rearrange group members and manage group mail access.
• Change user organization units as required.
• Lock and unlock user IDs.
• Increase email quotas for users as needed.
• Provide user data delivery and export files upon request.
• Conduct email log analysis for monitoring and troubleshooting.
• Monitor and manage SPAM filters.
• Ensure GSuite SMTP monitoring and troubleshooting.
• Configure GSuite single sign-on for application integration.
• Handle user data migration from legacy systems to GSuite.
• Provide configuration and troubleshooting support based on user requests.
• Send notifications and arrange 2-step verification policy enrollment.
• Reset email servers according to HRD’s program list.
• Contact Google support team for resolving various issues.
• Contact SendGrid support team for troubleshooting.
• Maintain and support SendGrid (3rd party SMTP).
• Archive email users exceeding storage limits.
• Cleanup email accounts that are filling up space.
• Conduct email-related investigations as necessary.
• Provide monthly reports on email usage and SMTP usage.
• Maintain records of email-related purchases and credit card transactions.
• Ensure ERP clearance.
• Take necessary actions upon employee resignation as per official notifications from BRAC.
• Obtain and maintain Google Workspace (GWS) certifications (courses 1-5).

Compensation & Other Benefits

• T/A, Mobile bill, Tour allowance, Weekly 2 holidays, Insurance, Gratuity, Provident fund, Profit share
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status

Full Time

Job Location

Dhaka

Source link