Senior Executive – It (Expert)

AKIJ Motors

AKIJ Motors

AKIJ Motors

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Summary

  • Vacancy: —
  • Age: 28 to 45 years
  • Location: Dhaka
  • Salary: Tk. 20000 – 28000 (Monthly)
  • Experience: 5 to 10 years
  • Published: 18 Nov 2024

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Computing & Information System, Master of Science (MSc) in Computer Science & Engineering, Master of Science (MSc) in Computing & Information System

Experience

  • 5 to 10 years
  • The applicants should have experience in the following business area(s):
    Automobile

Additional Requirements

  • Age 28 to 45 years

*Cisco Certified Network Associate (CCNA)

*Cisco Certified Network Professional (CCNP)

Responsibilities & Context

  • Providing technical assistance to users, troubleshooting hardware and software issues, managing and resolving service requests, and ensuring timely support for computer systems, networks, and applications. Responsibilities may include answering support queries via phone, email, or in person, documenting support interactions, escalating complex issues, and maintaining system performance.

  • Strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, VPN, DNS, DHCP, LAN/WAN, routing, switching, and wireless networks·

  •  Understanding of data center operations and management.

  • Expert on operating mail server, DNS, DHCP, NTP, Fileserver, IIS Server.

  • Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations.

  • Maintain accurate and up-to-date documentation of network configurations, diagrams, processes, and procedures to facilitate troubleshooting, maintenance, and future network enhancements.

  • Experience in installation, maintenance and update of hardware and software.

  • Coordinate and manage data backup and recovery processes.

  • Inventory control of computer, network & others IT equipment.

  • Familiarity with virtualization technologies and environments like Hyper-V, Firmware.

  • Vast Knowledge on modern IT infrastructure and network architecture.

  • Experience with software testing and quality assurance.·         Knowledge of telecommunications systems and protocols.

  • Supervise the technical support team to ensure efficient issue resolution.

  • Provide support for all kinds of printers such as Network Printer, Document printer, Card printer, Label Printer, Bar-code printer, Pause Printer.

  • Expert in troubleshooting of various IT product like projector, sound system, PA System, Access control, Dish TV, DVR, NVR, IP Phone.

  • Configuring and maintaining CCTV cameras, access control, and solar system.

  • Implementing updates and firmware for Mikrotik routers, switches, and access points·

  • Vendor and Service Provider Coordination: Evaluate, manage, and negotiate with vendors for IT hardware, software, and graphics services, ensuring favorable SLAs and pricing.

  • Attendance Management: Generate and monitor employees attendance punch reports, analyze trends, and improve tracking accuracy.

  • Any other tasks assigned by the Management.

Skills & Expertise

Hardware & Networking

IT System Management

IT system support and maintenance

IT Troubleshooting

MS Word/ Excel/ PowerPoint/ OneNote

Problem Solving Ability

Problem solving and decision making

Suppliers and Vendor Management

Team Leading

Website Development

Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Performance bonus
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Free accommodation.

  • Other benefits as per company policy.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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