Senior Executive, Sales & Customer Care




Senior Executive, Sales & Customer Care



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  • Vacancy: 2
  • Age: 22 to 35 years
  • Location: Dhaka (Kawran Bazar)
  • Salary: Tk. 25000 – 30000 (Monthly)
  • Experience: At least 2 years
  • Published: 2 May 2024




  • A graduate degree from any reputed university with a good academic background.


  • At least 2 years
  • The applicants should have experience in the following business area(s):
    E-commerce, E-commerce Startup, F-commerce

Additional Requirements

  • Age 22 to 35 years
  • Having experience in E-Commerce platforms will get a preference.
  • Only Male are allowed to apply.
  • Excellent proficiency in MS Office applications must.
  • Setting a mind to listen to customer inquiries properly and provide prompt resolution
  • Good English & Bangla Typing speed & negotiation skills is a must.
  • Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Responsibilities & Context

Company Overview: NATURO is a well-respected online business known for its high-quality, natural and organic products. We specialize in items that promote overall wellness, skincare, and nutrition, serving over 100,000 customers each month. Our products are ensuring they meet high standards for safety and quality. As a fast-growing company, we are dedicated to meeting the increasing demand for healthy, natural products. Join our team and help us continue to make a positive impact in the health and wellness community.

Position Overview: We are seeking a dynamic and results-oriented Senior Executive for our Sales and Customer Care department. This role will be responsible for driving sales revenue and delivering exceptional customer service to our clients. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for customer satisfaction.

Job Responsibilities:

  • Set Sales Goals: Create and carry out sales plans to hit sales targets.
  • Handle Customer Relations: Be the main person customers talk to when they have questions or feedback.
  • Train Your Team: Offer coaching and training to help your team get better at their jobs.
  • Track Sales: Keep an eye on sales results and report them regularly to management.
  • Encourage Teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
  • Keep Team Informed: Make sure your team stays connected and embraces the office culture.
  • Regular Reporting: Provide daily, weekly, and monthly updates.
  • Stay Current: Always be aware of new trends in social media.
  • Develop Skills: Always be ready to learn and improve your communication skills.
  • Add Humor: Use a good sense of humor in your work

Work Place: Noor Tower, 110 Sonargaon Road, Kawran Bazar, Dhaka

Time: (09:00 Am-06:00 Pm)

Skills & Expertise

Leadership and team management skill.

Compensation & Other Benefits

  • Annual Increment (After Probation/Eligibility)
  • 2 Times Yearly Festival Bonus
  • Performance Bonus
  • Annual Tour
  • Partial Subsidized Lunch
  • Snacks with unlimited Tea and coffee
  • Mobile bill allowance (Only Entitled)
  • All Government holidays as per company policy

Employment Status

Full Time


Only Male

Job Location

Dhaka (Kawran Bazar)

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