Senior Executive – Visa and Ticketing

Mount 2 Ocean Travel & Tourism Ltd.

Requirements

Education

  • Bachelor/Honors
  • Bachelor’s Degree in any discipline. (Certifications in GDS or an IATA diploma will be given high preference).

Experience

    • At least 2 years
  • The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Immigration and Education Consultancy Service

Additional Requirements

  • Age 25 to 50 years
  • Only Male

Requirements & Qualifications

  • Experience: Minimum 2 years of active experience in an IATA travel agency or travel operations role handling both ticketing and visa portfolios.
  • Technical Skills: * Proven proficiency in at least one major GDS software (Amadeus, Sabre, or Galileo).
    • Good computer literacy, particularly in MS Excel, MS Word, and professional email correspondence.
  • Soft Skills:
    • Strong verbal and written communication skills in both English and Bengali.
    • Ability to multi-task and work efficiently under pressure to meet tight embassy and ticketing deadlines.

 

Responsibilities & Context

Mount to Ocean Travel and Tourism Ltd. is looking for a proactive, detail-oriented, and experienced Senior Executive – Visa and Ticketing to join our growing team. In this role, you will be the backbone of our international travel operations, handling end-to-end flight reservations, complex ticketing requirements, and smooth visa processing. If you have a passion for the travel industry, excellent problem-solving skills, and a proven track record in travel operations, we want to hear from you!

Key Responsibilities

Flight Reservation & Ticketing Operations

  • Manage end-to-end flight reservations, including creating PNRs, issuing, reissuing, voiding, and handling refunds using major GDS platforms (Amadeus, Sabre, and/or Galileo).
  • Compute airfares efficiently, manage cancellations, and optimize route selections to provide cost-effective solutions for clients.
  • Monitor airline circulars, policy updates, and travel regulations to ensure absolute compliance and zero processing errors.
  • Coordinate with airline helpdesks and consolidators to secure competitive fares and resolve group booking queries.

Visa Processing & Documentation

  • Oversee and manage the complete documentation and application lifecycle for tourist, business, and medical visas for various global destinations.
  • Provide clear, accurate guidance to B2C and B2C clients regarding country-specific visa checklists, passport validity, and submission timelines.
  • Efficiently coordinate with embassies, high commissions, and third-party visa application centers (such as VFS Global).
  • Ensure strict confidentiality and highly secure management of customer passports and personal documents.

Client & Operations Support

  • Promptly handle incoming inquiries via phone, email, or walk-ins regarding flight schedules, fares, and visa rules.
  • Maintain precise daily records of bookings, invoices, and visa tracking logs to assist the accounts department.

To apply for this job email your details to apply@chakricircular.com