BRAC
BRAC
BRAC
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Summary
- Vacancy: —
- Location: Dhaka
- Experience: At least 1 year
- Published: 14 Aug 2024
Requirements
Education
Bachelor’s in any discipline from any regonised university.
Experience
- At least 1 year
Additional Requirements
- Knowledge of community management and risk management-related.
- Bangla and English understanding and writing skills for effective communication.
- Minimum 1 years of working experience will be preferred.
Responsibilities & Context
Microcredit Regulatory Authority (MRA) certificate number- 00488-00186-00065
BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it – safely, responsibly and sustainably.
Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
Job Purpose
To help all clients of BRAC Microfinance by providing all kinds of insurance support. Collaboration with insurance partners, marketing, and Claim process management. Remove barriers to obtaining client’s insurance benefits from the insurance partner, communicate with field operation and other internal and external stakeholders to provide prompt support regarding technical issues of enrollment to claim of any insurance product.
Key Responsibilities
- To keep policy-wise data records, required documents, field queries and phone call logs in a prescribed format on daily basis and sharing within team/units for offering better service.
- To generate and submit monthly report on overall performance.
- To share technical and operational findings on a regular basis.
- To collaborate with field operations, cross-functional teams, and support teams,incorporate user feedback, and join the insurance implementation campaign in terms of product development.
- To organise and conduct field visits, refreshers and cluster meetings to enhance
- the skills of dealing with clients and users regarding insurance processes.
- To follow up the understanding of claim sending process for all the products
- To ensure the entire claim process is executed effectively, following the right processes and responding quickly to address any insurance-related concerns.
- To maintain proper communication and coordination with field and partners to handle the insurance enrolment process & related problems.
SAFEGUARDING RESPONSIBILITIES
- Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
- Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Compensation & Other Benefits
Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave and others as per policy.
Employment Status
Full Time
Job Location
Dhaka