Service Asst. Manager

Full Time

Process Automation Ltd.

Process Automation Ltd.


Process Automation Ltd.


More jobs from this company


  • Vacancy: 2
  • Age: 25 to 45 years
  • Location: Chattogram, Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 5 years
  • Published: 16 May 2024




  • Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Mechanical Engineering, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering


  • At least 5 years
  • The applicants should have experience in the following business area(s):
    Engineering Firms, Pharmaceutical/Medicine Companies, Food (Packaged)/Beverage, Chemical Industries, Cement Industry

Additional Requirements

  • Age 25 to 45 years

Responsibilities & Context

  • Commitment and Security for 5 Years because company will invest huge amount of money for inland & overseas trainings and various materials.
  • Leadership of the service team
  • Ensure accurate, professional and timely documentation of service calls
  • Provide feedback to Sales and Marketing to report potential customer applications of Endress+Hauser (E+H) products
  • Organize training for customers
  • Assist the customers via telephone with product information and problem solving
  • Work with direct Sales personnel, Sales Management and With principal companies mainly Endress+Hauser, Kaye, Precia Molen to achieve service goals and objectives
  • Ensure all field Service Engineers have the appropriate equipment to support the E+H product lines and that these assets are managed and maintained per quality procedures
  • Monitor Key variables for services and take corrective action as necessary
  • Develop goals and objectives to improve any problem areas
  • Develop and maintain a level of knowledge of E+H products and services, sufficient to support the service/sales network and customers for service and application issues and when required, sales related issues.
  • Other assigned tasks upon request by Management

Skills & Expertise

Ethics and integrity

leadership and negotiation

Managing a team


Problem Solving Skills

Project managment

Self Driven Attitude

Strong technical and business communication skills

Technical Sales


Work at office

Employment Status

Full Time

Job Location

Chattogram, Dhaka

Job Highlights

Process Automation Ltd. are the official representative of Endress+Hauser in Bangladesh since 2006. Endress+Hauser is a leading international supplier of measuring devices, services and solutions for industrial process engineering.

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